Operations Manager (Korean Speaker) at Hyphenconnect

We are a top-tier global crypto exchange at the forefront of the digital asset revolution. As part of our commitment to providing world-class services to our global user base, we are aggressively expanding our footprint in South Korea. We are seeking a mission-driven Operations Manager who will act as the operational anchor for our Korean market, bridging the gap between our global standards and local market excellence. Your Core Responsibilities • Oversee the day-to-day operational functions for the South Korean market, ensuring all services are localized, efficient, and compliant with internal standards. • Identify, negotiate with, and manage relationships with local vendors, including payment processors, security firms, and marketing agencies. • Work closely with the product and marketing teams to ensure our platform and communications resonate with the Korean user base while maintaining our global brand identity. • Manage the operational setup of local presence, including office management, local equipment procurement, and administrative workflows. • Continuously evaluate and improve operational workflows to increase efficiency and reduce friction for our Korean users. Who You Are • You have a deep understanding of the South Korean business landscape, consumer culture, and operational norms. • You know how to build and leverage vendor relationships to get the best outcomes for the organization. • You are comfortable working in a fast-paced, international environment and can effectively translate global objectives into local action. • You enjoy building processes from the ground up and have a "get things done" mindset. Requirements • 3+ years of experience in operations management, vendor relations, or a similar role within a high-growth tech environment. • Native-level Korean fluency (written and spoken) and professional-level English. • Proven track record of managing complex projects and external partnerships in the South Korean market. • Prior experience in the fintech or cryptocurrency industry is highly preferred. • Strong problem-solving skills and the ability to work independently in a remote or hybrid setting.