Revenue Operations Manager at I3d

At i3D.net [Upgrade to PRO to see link] we provide world-class global coverage with one of the most interconnected networks in the world. Our solutions focus on low latency, zero packet loss, and unmatched scalability, enabling seamless experiences for millions of users worldwide. With dedicated support, bespoke solutions, and cutting-edge technology, we deliver reliable, cost-efficient infrastructure that empowers game developers and businesses to scale effortlessly. Partnering with major names like Nvidia, DuckDuckGo, Discord, and Ubisoft, we are shaping the future of gaming and network technology. WHY YOUR ROLE MATTERS i3D.net [Upgrade to PRO to see link] is building its first dedicated Revenue Operations function to create the commercial backbone needed for the next phase of growth. As Revenue Operations Manager, reporting directly into our CCO, you sit at the intersection of commercial teams, marketing, and finance. This is a hands-on, build-first role with real scope. You’ll connect HubSpot, NetSuite (ERP), and legacy systems into one reliable revenue view, giving the business a single source of truth across ARR, pipeline, and revenue performance. You’ll build the metrics that drive decisions, from pipeline conversion and velocity to forecast accuracy, and ensure they stand-up to scrutiny. At the same time, you’ll streamline collaboration between our Commercial and Financial teams, introduce automation that reduces manual work, and design pricing structures that capture full commercial value. Your work will directly shape how effectively we scale our commercial organization, and how clearly, we can demonstrate that growth. WHAT YOU’LL BE DOING - Revenue Systems & Data Architecture (±40%) - Own and optimize HubSpot as the pipeline source of truth, including workflows, automation, and data quality across the commercial team. - Design and manage the integration between HubSpot and NetSuite, ensuring accurate data flow from deal to invoicing and revenue tracking. - Build the deal-to-revenue flow and maintain a clear structure across ARR, bookings, billings, and revenue. - Support the transition away from legacy systems while keeping reporting consistent and reliable. - Identify and automate manual processes through workflows, scripting, or integrations to reduce friction and eliminate data silos. - Pipeline, Commercial & Finance Analytics (±35%) - Build pipeline analytics that hold up under scrutiny, including conversion rates, velocity, cycle length, and win rates across segments. - Own forecasting and introduce consistent weekly cadence, tracking and improving forecast accuracy over time. - Design reporting for different audiences, from executive dashboards to operational views for business units. - Partner with finance to ensure all revenue data is aligned, reconciled, and audit-ready. - Own pricing structures, including packaging, deal frameworks, and discount governance, ensuring consistency and value capture. - GTM Operations & Process (±25%) - Define and optimize end-to-end processes across lead management, deal progression, and cross-team handoffs. - Identify bottlenecks in the funnel and introduce improvements that increase conversion and speed. - Work closely with commercial teams, marketing, and finance to ensure shared definitions, clean processes, and aligned data. - Translate business needs into scalable systems and processes, acting as the bridge between strategy and execution. WHAT SUCCESS LOOKS LIKE IN THE FIRST YEAR - HubSpot and NetSuite are fully connected, with a reliable and reconciled revenue data flow used across the business. - Leadership has clear visibility into pipeline performance, conversion rates, and forecast accuracy without relying on manual input. - A consistent forecasting cadence is in place, with measurable improvements in accuracy. - Revenue reporting is structured, audit-ready, and trusted by both commercial leadership and finance. - Core commercial processes are streamlined and automated, reducing manual work and improving data quality. - Pricing structures and governance are clearly defined, with better control over margins and deal consistency. - You’re a trusted partner across commercial, marketing, and finance, shaping how the organization operates. YOUR PROFILE - Experience & scope: You bring 4–7+ years of experience in Revenue Operations, Sales Operations, or a similar role in a B2B environment, with exposure across sales, marketing, and finance. - Build-first mindset: You’ve built reporting, systems, and processes from scratch, not just inherited a mature setup, and you’re comfortable operating in an environment that’s still taking shape. - CRM & systems expertise: You’re a confident CRM administrator with hands-on experience in pipeline management, workflow automation, reporting, and system architecture, and you understand how CRM and ERP systems connect. - Revenue lifecycle knowledge: You understand the full revenue lifecycle from pipeline through invoicing and revenue tracking, and you’re comfortable switching between deal stages, pricing discussions, and finance topics. - Analytical & data-driven: You dig into data, clean and structure it, and translate it into insights that drive action, building dashboards that are actually used. - Automation mindset: You identify and automate manual processes through workflows, scripting, or integrations, improving efficiency and making systems scale. - Commercial & pricing ownership: You think in systems but focus on outcomes, with experience or affinity for owning commercial pricing, including packaging, deal structures, and discount governance to protect margins. - Stakeholder management & ownership: You communicate clearly, align teams without direct authority, and take ownership, working proactively and independently in a build-first environment. Experience in infrastructure, hosting, or technical B2B environments is a plus. - Remote vs Onsite: This is a hybrid position with some onsite work required at our Rotterdam office. You are either already in the Netherlands or open to relocating here, and we provide relocation services to support your move (a valid EU work permit is necessary). WHY JOIN US? - Make an impact: Work on a core, greenfield initiative that defines how the business tracks revenue, makes decisions, and scales its commercial engine. - Hybrid Work Setup: Enjoy the flexibility of a hybrid role with a work-from-home budget and top-tier tools. - Career Growth: Access to education reimbursement, career guidance, and opportunities to upskill. - Competitive Perks: Annual bonus, 25 vacation days (excluding national holidays), travel allowance, and a solid pension plan. - Stay Active: Free access to our in-house gym in Rotterdam. - Free Games: Enjoy lifetime access to Ubisoft’s game library