Intern - IT Support at Impossiblecloud

BUILD THE NEXT GENERATION OF THE INTERNET At Impossible Cloud, we’re redefining cloud storage. As a European provider, we offer enterprise-grade, S3-compatible object storage that’s faster, more cost-efficient, and free from hyperscaler lock-ins. Built to challenge the dominance of centralized providers, our solution delivers high-performance cloud storage with transparent pricing and real data sovereignty — all from our HQ in Hamburg. Find out more about us here. About the Role: Intern - IT Support As our IT & Automation Intern, your mission is twofold: keep our internal IT running smoothly and actively identify opportunities to automate repetitive processes using modern AI and automation tools. This is a rare opportunity to experience firsthand how a deep tech company adopts and implements AI in its day-to-day tasks, processes, and decisions. What you will do: • Be the first point of contact for internal IT requests and support tickets - covering hardware, software, accounts, and connectivity • Own end-to-end asset management for employee equipment, including devices (macOS/Windows) and monitors • Support our Tech Team with user account and access permission management • Maintain and document our internal IT infrastructure, tools, and processes in line with our compliance and certification requirements • Identify recurring issues and proactively suggest or implement fixes What you bring to the table: • Currently enrolled in or recently graduated from a program in Computer Science, Business Informatics, IT Management, or possess equivalent practical knowledge • A natural problem-solver - you don't wait for someone else to fix it. Structured, reliable, and communicative - someone the team can count on. • Genuine curiosity about AI tools and automation and how they can streamline internal operations. Comfortable working across Linux, macOS, and Windows environments • Fluent in English; German is a plus • Nice to have: Prior experience with scripting (Python, bash), MDM tools or AI workflow automation platforms (e.g. Make, Zapier, n8n) What we offer: • Mentorship: Direct mentorship from experienced leaders. • Growth: An unparalleled learning experience in a cutting-edge industry, offering significant professional development. • Culture: Be part of a dynamic, international, and entrepreneurial team that values innovation, collaboration, and taking initiative. • Compensation: Competitive internship salary. Our hiring process: 1. Submit your application (at least a complete resume) via the application form. 2. We will review your application promptly and provide feedback within a few days. If your application closely matches our requirements, we will invite you to an initial meeting via Google Meet. 3. As the next potential step, we will initiate further discussions via video and in person on-site with the founders. 4. After a successful interview process, you can expect an offer and feedback conversation, followed by a written offer document.