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SeniorFull-time
Salary Range
$59,670 - $80,730 /year
This salary is estimated based on similar roles. The actual salary may vary.
 
• Daily monitoring of the health and performance of desktop publishing applications, the GED system, and workflow tools (morning checks, execution of recurring procedures to reprocess rejected items, restarting suspended jobs, and handling all alerts generated by application and server monitoring).
• Validation of the proper functioning of the ADOC application during software updates and infrastructure upgrade operations.
• Analysis and resolution of production incidents.
• Handling support requests from ADOC users.
• Communication of incident‑resolution progress to the reporter and to IT support teams.
• Coordination with the OPS / ITG outsourcing partner for incident reporting and change request management.
• Evolutionary and corrective maintenance of the ADOC document‑processing workflow and INSIGHT activity reporting to meet business needs (analysis, workload estimation, design and development, application testing, and support for user acceptance).
• Design and development of enhancements to the ADOC document workflow.
• Reporting and tracking of product defects with the KOFAX vendor.
• Daily reporting for business teams (end‑of‑day volumes in the tool, backlog depth, and processed flows), including explanations for any discrepancies.
• Modeling structured documents to improve RAD/LAD recognition rates.
• Analysis of RAD/LAD statistics generated by the INSIGHT component, with proposals for improvement areas.
                                                                                      
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About Inetum2
Inetum2 is a technology consulting and services company specializing in digital transformation and IT solutions. Operating within the IT services industry, the company focuses on leveraging cutting-edge technologies to help businesses adapt and thrive in a rapidly evolving digital landscape. While the name suggests a connection to the larger Inetum group, Inetum2 operates as a distinct entity, likely founded to address specific market needs or regional demands, though precise founding details are not explicitly stated. The company’s approach combines technical expertise with strategic advisory to deliver tailored solutions that align with client objectives. Inetum2 offers a range of products and services, including software development, system integration, cloud computing, and process optimization. Key features of their offerings include agile methodologies, scalable solutions, and a strong emphasis on cybersecurity and data privacy. Their target audience primarily consists of mid-to-large enterprises across sectors such as finance, healthcare, and manufacturing, which require robust IT infrastructure and innovative digital strategies to enhance operational efficiency and competitive advantage. The company’s solutions are designed to integrate seamlessly with existing systems while future-proofing clients’ technological investments. Notable achievements for Inetum2 may include successful client transformations and partnerships with industry leaders, though specific accolades are not detailed. The company’s market position is strengthened by its ability to provide end-to-end digital services, from initial consultation to ongoing support. Its unique value proposition lies in its blend of technical proficiency and business acumen, ensuring that solutions not only meet technical requirements but also drive tangible business outcomes. This dual focus positions Inetum2 as a trusted partner for organizations navigating complex digital challenges.
