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Senior Program Manager, Consumer at Instacart
InstacartCanada - Remote (ON, AB, BC, or NS Only)·4d ago
SeniorFull-timeReactAI
Salary Range
$61,051 - $82,599 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for an experienced Senior Program Manager, Creative Operations to provide holistic oversight and stewardship of our in-house creative agency’s ecosystem of resources: people, time, and budget. This role uniquely blends portfolio management with strategic program management for high-stakes initiatives.
Key Responsibilities
- →Provide holistic oversight of a portion of Local Produce's creative portfolio, managing the interconnected ecosystem of people, time, and budget across assigned campaigns and initiatives
- →Monitor portfolio health and react quickly with solutions when projects deviate from plan
- →Lead end-to-end program management for the most complex, high-priority initiatives within your portfolio
- →Develop comprehensive program plans with clear workstreams, milestones, and dependencies
- →Provide portfolio-level and program-specific reporting that gives leadership clear visibility into creative capacity, utilization, and expenses
- →Design and maintain portfolio management systems, dashboards, and reporting tools
- →Establish frameworks for intake, prioritization, and resource allocation
- →Partner with the Head of Creative Operations on capacity planning for Local Produce
- →Translate company goals into operational objectives for your portfolio
- →Partner with leadership to foster a positive, collaborative culture within Local Produce
Requirements
- ✓8-10 years of experience in Creative Operations, Production Management, or Studio Operations
- ✓Proven track record providing portfolio-level oversight in fast-paced creative environments
- ✓Deep experience leading complex programs involving multiple creative disciplines, cross-functional teams, and external partners
- ✓Strong background in capacity planning, resource forecasting, and portfolio optimization
- ✓Experience serving as 'air traffic control' for creative teams while also 'piloting' the most critical initiatives
- ✓Strong understanding of creative disciplines and how to coordinate them in complex programs
- ✓Ability to thrive in an extremely fast-paced environment
- ✓Deep hands-on experience with program management tools (e.g., Workfront, Asana, Monday.com, etc.)
