Director of Product Management - AI Systems at Ionq

About IonQ: IonQ, Inc. [NYSE: IONQ] is the world’s leading quantum platform and merchant supplier - delivering integrated quantum solutions across computing, networking, sensing, and security. IonQ’s newest generation of quantum computers, the IonQ Tempo, is the latest in a line of cutting-edge systems that have been helping customers and partners including Amazon Web Services, and AstraZeneca achieve 20x performance results and accelerate innovation in drug discovery, materials science, financial modeling, logistics, cybersecurity, and defense. In 2025, the company achieved 99.99% two-qubit gate fidelity, setting a world record in quantum computing performance. Headquartered in College Park, Maryland, IonQ has operations in California, Colorado, Massachusetts, Tennessee, Washington, Italy, South Korea, Sweden, Switzerland, Canada, and the United Kingdom. Our quantum computing services are available through all major cloud providers, while we also meet the needs of networking and sensing customers across land, sea, air, and space. IonQ is making quantum platforms more accessible and impactful than ever before. Location: This position can work onsite or hybrid from one of our offices or fully remote in the US. Travel: Up to 10%, domestic or international. Job ID: 1513 The Role: We are looking for a highly capable and independent Product Manager to help define the future of organizational effectiveness through the use of AI. As a member of the product organization, you’ll be part of a cross-functional team whose mission is to lead IonQ on its journey to build the world’s best quantum computing solutions to solve the world’s most complex problems. In this role, you would be responsible (in collaboration with the engineering team) for defining, designing, building, and scaling a company-wide AI-based knowledge management platform that would help solve a set of highly impactful use cases that limit the company’s growth due to knowledge and information flow. You would start with a few narrow areas and expand the solution gradually, managing a roadmap in support of both internal and external needs. This is a service design role where you get to define the end-to-end experience: who uses it, how they use it, what workflows it replaces or augments, and whether adoption translates into measurable organizational and business impact. The platform only succeeds if the people using it change how they work. Product Management in quantum computing is no different from any other field, with the exciting difference that you get to be among the first people in history ever to build it. Quantum computers and quantum applications rely on cutting-edge technologies across diverse engineering disciplines, including Machine Learning, Artificial Intelligence, data analysis, and a hybrid execution model that relies on both quantum computers and classical computing resources such as High-Performance Computing. Having interest and experience in these fields will serve you well at IonQ, but we don’t expect you to be an expert in any of them. You mostly need to demonstrate intellectual curiosity, work well with highly specialized experts, bring in your expertise in knowledge management systems, and manage a coherent point of view of what’s important to our internal users and how we might build a thriving company highly effective at building products and winning business. This is a unique opportunity to significantly impact IonQ’s market success and drive the broader quantum computing industry as it transitions from a vision into reality. Responsibilities: • Own Product Strategy and Roadmap • Define the product vision and roadmap for IonQ’s internal AI knowledge platform, collaborating with stakeholders to identify the most impactful use cases. • Establish and maintain clear product goals, requirements, and success metrics, making explicit architectural and scope decisions early. • Continuously audit assumptions and re-evaluate roadmap priorities as organizational usage patterns and AI tooling evolve. • Collaborate on Technical Design and Execution • Lead the custom development of the knowledge gathering and retrieval system, working with engineering and data owners on pipelines, metadata, and retrieval tuning. • Define the set of tools for populating and maintaining this knowledge system, specifying what the system and tools should do and the value they deliver. • Evaluate and define the front-end interaction layer for less-technical users. • Maintain working awareness of the AI tooling landscape to inform development decisions. • Drive Knowledge Architecture and Data Governance • Partner with functional owners to identify, classify, and prioritize knowledge sources. • Define and enforce a data governance framework (ownership, updates, staleness, conflict resolution, etc.). • Drive the design of the information architecture for scalable retrieval quality. • Partner with Infrastructure, Legal, and Security teams to build safeguards for data security and responsible AI usage. • Steer Internal Usage and Satisfaction • Run structured discovery sessions with internal teams to identify knowledge gaps and build the first version around actual workflows. • Design the system for high business impact from day one, accounting for different interaction models for various user personas (e.g., GTM vs. engineers). • Own the internal launch end-to-end, including training, onboarding, documentation, and change management. • Define what ‘working’ looks like before shipping, measure adoption and usage quality, and own the organizational change process. • Manage Cross-Functional Collaboration • Serve as the connective tissue between engineering, Applications Development, GTM, and all other stakeholders, translating needs into clear requirements. • Proactively communicate progress, roadmap status, blockers, and changes in writing to all affected stakeholders. • Work with the Product team and CPO to ensure this initiative stays aligned with IonQ’s broader strategy. Requirements: • 13+ years of professional experience or an equivalent combination of education and experience • Have prior experience building AI systems that manage complex knowledge. • Have a track record in building and shipping internal tools that teams use daily. • Are comfortable with knowledge management, document retrieval, or search infrastructure, and understand Generative AI architectures well enough to hold substantive technical conversations with engineers. • Are capable of organizing requirements and priorities despite ambiguity, driving results, and forming plans for validating product ideas. • Enjoy and have practice collaborating with multiple business, research, and engineering teams to drive concrete results. Preferred Qualifications: • Have built persona frameworks and service blueprints that directly shaped product requirements and interaction design. • Have owned change management tied to a product rollout and can demonstrate adoption with behavioral data. The approximate base salary range for this position is $192,979 - $252,659. The total compensation package includes base, bonus, equity, and a range of benefit options found on our career site. Compensation will vary based on individual factors such as education, qualifications, and experience of the final candidate(s), specific office location, and calibration against relevant market data and internal team equity. Posted base salary figures are subject to change as new market data becomes available. Our benefits include comprehensive medical, dental, and vision plans, matching 401K, unlimited PTO and paid holidays, parental/adoption leave, legal insurance, and a home technology stipend. Details of participation in these benefit plans will be provided when a candidate receives an offer of employment. At IonQ, we believe in fair treatment, access, opportunity, and advancement for all while striving to identify and eliminate barriers. We empower employees to thrive by fostering a culture of autonomy, productivity, and respect. We are dedicated to creating an environment where individuals can feel welcomed, respected, supported, and valued. We are committed to equity and justice. We welcome different voices and viewpoints and do not discriminate on the basis of race, religion, ancestry, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, military or veteran status, or any other basis protected by law. We are proud to be an Equal Employment Opportunity employer. US Technical Jobs. The position you are applying for will require access to technology that is subject to U.S. export control and government contract restrictions. Employment with IonQ is contingent on either verifying “U.S. Person” (e.g., U.S. citizen, U.S. national, U.S. permanent resident, or lawfully admitted into the U.S. as a refugee or granted asylum) status for export controls and government contracts work, obtaining any necessary license, and/or confirming the availability of a license exception under U.S. export controls. Please note that in the absence of confirming you are a U.S. Person for export control and government contracts work purposes, IonQ may choose not to apply for a license or decline to use a license exception (if available) for you to access export-controlled technology that may require authorization, and similarly, you may not qualify for government contracts work that requires U.S. Persons, and IonQ may decline to proceed with your application on those bases alone. Accordingly, we will have some additional questions regarding your immigration status that will be used for export control and compliance purposes, and the answers will be reviewed by compliance personnel to ensure compliance with federal law. US Non-Technical Jobs. Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Accordingly, we will have some additional questions regarding your immigration status that will be used for export control and compliance purposes, and the answers will be reviewed by compliance personnel to ensure compliance with federal law. If you are interested in being a part of our team and mission, we encourage you to apply!