ABOUT THE ROLE
Hi, I'm Alex, I lead the Telehealth team at Jane, where we build the virtual care experiences that help practitioners connect meaningfully with their patients - and do their best work.
Telehealth sits at the intersection of clinical care, real-time communication, and thoughtful product design. Our team is small, collaborative, and deeply invested in the outcomes our customers need. We partner closely with product, design, and engineering to ship experiences that aren't just functional - they're genuinely delightful for clinics and patients alike.
This role is especially meaningful because you'll help shape the next chapter of Telehealth at Jane. We're evolving our architecture, building more of our own UI and UX, and exploring how AI can responsibly augment virtual care workflows. If you thrive in ambiguity, care about real-world impact, and love solving system-level problems with kind, curious people, this role will stretch and reward you.
WHAT IMPACT WEβRE LOOKING FOR YOU TO MAKE
- Shape the future of virtual care by delivering thoughtful, reliable features that improve how practitioners and patients connect.
- Drive clarity and alignment across product, design, and engineering - communicating early, surfacing trade-offs, and building shared understanding.
- Set the technical standard through strong systems thinking and design judgment, balancing velocity with durability and building for the long term.
- Lead with curiosity by experimenting with emerging technologies like AI, forming hypotheses, building proofs-of-concept, and iterating toward meaningful outcomes.
- Elevate the team through mentorship, generous context-sharing, and holding a high bar for what we ship.
WHAT EXPERIENCE WE NEED
- A University Degree in Computer or a related STEM field plus approximately 5+ years of experience. Those with a Master's or PhD may be considered with less experience. Alternatively, candidates with 8+ years of industry experience gained through non-traditional paths, such as bootcamps or self-teaching, are also encouraged to apply!
- Significant depth and domain experience at a Senior level with demonstrated ability in leading technical design, architecture, and delivering medium to high-complexity projects or services with a proficient understanding of software development methodologies
- Ability and experience in coaching and mentoring junior and intermediate developers, fostering a culture of continuous improvement and knowledge sharing
- Proactively identifies and addresses technical challenges to ensure smooth project delivery with scalable, maintainable solutions, while advocating for and adhering to best practices to continuously improve code quality, test coverage, and development workflows
- Demonstrates adaptability to learn new technologies and contributes across multiple domains beyond personal expertise, paired with a deep sense of ownership and accountability for the quality and success of team deliverables
- Champion AI adoption within the team by introducing relevant context engineering patterns, and documenting repeatable practices.
If you donβt meet every single qualification but are excited about this role, weβd still love to hear from you.
MORE ABOUT JANE
Jane is a founder-led, high-growth SaaS company born in North Vancouver, British Columbia. Weβre now a team of more than 700 people working remotely across Canada, the US, and the UK, united by our mission to help the helpers.
We build the products and tools that thousands of clinics rely on every day to run their businesses, care for their patients, and grow their communities. That level of impact means every person at Jane plays an important role in how we show up for our customers. Weβre all responsible for being deeply connected to their needs, obsessed with improving their experience, and proud of the difference our work makes in their day-to-day lives.
Jane is growing fast, and that growth brings exciting challenges that call for adaptability, resilience, learning agility, and humility. Weβre proud of what weβve built and quick to admit what we donβt know yet. We listen, learn, and adjust as we go.
Weβre also embracing the possibilities of AI, using it to work smarter, improve our systems, and create even better experiences for our customers and our team.
Our goal isnβt just delivery, itβs delight. We move quickly, communicate openly, and solve real problems together. If youβre energized by ambiguity, motivated by impact, and eager to learn with others, youβll thrive at Jane.
COMPENSATION & BENEFITS
At Jane, weβre committed to paying fairly, clearly, and above all, paying for growth. This role has an annual salary range of $128,000 to $200,000. While that is a large range, it is intentional. It reflects the full growth journey someone might take in the role, from developing skills early on to becoming highly proficient and ultimately achieving excellence.
Most new hires join at the accomplished stage, which for this role represents an annual salary of $152,000. A starting salary below this typically indicates a candidate with strong potential who is still developing key skills. Salaries above this usually apply to existing team members who have made a significant impact and bring deep Jane-specific knowledge.
We believe in paying for growth. Youβll have regular career development conversations with your manager and your compensation will grow as you gain experience and contribute meaningfully to our mission.
Paying clearly is one of our compensation fundamentals. Watch this [Upgrade to PRO to see link] short video to learn how our salary bands are set. Youβre also encouraged to ask questions about compensation at any point during the interview process.
We also offer a comprehensive benefits package, You can learn more about it here [Upgrade to PRO to see link]