All roles at JumpCloud are Remote unless otherwise specified in the Job Description.
About JumpCloud
JumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud is IT Simplified.
Role Summary
As a Software Engineer on the Platform Primitives team, you will build and scale the common, reusable services—like notifications and health monitoring—that power the entire JumpCloud platform. You will take ownership of complex, full-stack development projects primarily using Go and AWS. Because our engineering needs evolve, this role requires high adaptability, with the expectation that you can seamlessly shift to support other engineering teams as business priorities dictate.
Employee Value Proposition (EVP)
• Purpose: Build the foundational, reusable services that every other JumpCloud product relies on to function securely and efficiently.
• Growth: Deepen your expertise in Go, AWS, and Kubernetes while gaining broad architectural exposure by adapting to different teams and tech challenges.
• Motivators: Perfect for a versatile engineer who loves solving core infrastructure problems, building common frameworks, and thrives in a dynamic, flexible environment.
Major Performance Objectives (KPOs)
• Deliver Reusable Platform Services: Within the first 6 months, design and deploy highly scalable core primitives (e.g., notification engines, health monitors) using Go, achieving targeted latency and throughput metrics.
• Demonstrate Cross-Team Adaptability: Seamlessly transition to new engineering teams or projects as needed, successfully ramping up and delivering quality code in a new domain within 30 days of a shift.
• Ensure High Availability: Manage and scale containerized applications via Kubernetes and AWS, ensuring reliable uptime for all common platform services.
• Drive Engineering Quality: Lead technical design discussions and mentor fellow engineers, proactively improving code maintainability and CI/CD reliability across any team you support.
In this role, you will:
• Write clean, well-documented full-stack code using Go, Python, Node.js, and modern front-end frameworks (e.g., Vue.js).
• Build robust microservices utilizing AWS (EC2, S3, Lambda, SQS, SNS) and NoSQL databases (MongoDB).
• Manage Kubernetes deployments for optimal performance of containerized applications.
• Collaborate with product managers and designers to translate requirements into scalable, reusable technical solutions.
• Conduct rigorous code reviews and incorporate cloud security best practices.
• Evaluate and integrate emerging technologies (including AI tools like Copilot/Cursor) to streamline workflows
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Where you’ll be working/Location:
JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.
You must be located in and authorized to work in the country noted in the job description to be considered for this role.
Please note: There is an expectation that our engineers participate in on-call shifts. You will be expected commit to being ready and able to respond during your assigned shift, so that alerts don't go unaddressed.
Language:
JumpCloud has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description.
Why JumpCloud?
If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.
One of JumpCloud's three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO
Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud. Please note JumpCloud is not accepting third party resumes at this time.
JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Scam Notice:
Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.
All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at [Upgrade to PRO to see contact] with the subject line "Scam Notice"
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