Senior Business Operations at Kaseya

Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve. Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture. Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers. To Be Added We’re looking for a Senior Business Operations Manager to help scale how the organization plans, executes, and measures success. In this role, you’ll partner closely with Product, Engineering, and senior leaders to bring structure to complex work, improve operating rhythms, and ensure leaders have the clarity they need to make great decisions. This is a hands‑on, high‑impact role for someone who thrives in ambiguity, values leverage over busywork, and enjoys making organizations work better. What You’ll Do Drive Execution & Alignment • Lead cross‑functional initiatives that span Product, Engineering, and other business teams. • Identify risks, dependencies, and trade‑offs early and drive resolution through influence and collaboration. • Ensure work is well‑structured, prioritised, and progressing with clear ownership and accountability. Build & Run Operating Mechanisms • Own and operate planning, intake, execution, and review cadences within your scope. • Improve existing processes to reduce friction, increase clarity, and improve delivery reliability. • Balance rigour with speed—creating processes that help teams move faster, not slower. Enable Leadership Decision‑Making • Create clear, concise, decision‑ready reporting on progress, risks, and outcomes. • Distil complex information into executive‑level narratives that highlight what matters most. • Proactively surface issues with context and recommended next steps. Metrics, Insights & Continuous Improvement • Define and track meaningful operational and business metrics aligned to strategic goals. • Translate data into insights that drive action and improvement. • Identify opportunities to improve how the organisation operates and help implement changes end‑to‑end. The base salary for this role is CAD $80,000 – $90,000 per year. Total compensation will be determined based on experience and qualifications Join the Kaseya growth rocket ship and see how we are #ChangingLives ! Additional information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.