Senior Staff Engineer – Payments & Integrations at Kaseya

About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success. Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide. Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike. At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar. Responsibilities • Leading the design and evolution of large-scale, distributed systems and platform architectures to support long-term scalability, reliability, and extensibility across organizational boundaries. • Leading the strategic adoption and application of AI-assisted development practices and AI-enabled system capabilities, identifying where AI creates meaningful organizational leverage and connecting those capabilities directly to engineering effectiveness, product innovation, and measurable business outcomes. • Defining and guiding long-term technical strategy and architecture across organizational boundaries, aligning engineering direction with business objectives and product goals. • Identifying high-impact technical opportunities and defining the problems that should be prioritized to maximize engineering and business outcomes. • Partnering with engineering, product, and business leadership to shape technical priorities and guide roadmap decisions at the organizational level. • Leading cross-team initiatives that span multiple systems or domains, ensuring successful delivery and long-term sustainability. • Navigating highly ambiguous problem spaces, defining technical approaches, and driving clarity, alignment, and execution across teams. • Influencing technical direction across teams by establishing alignment on architecture, design patterns, and engineering best practices. • Identifying, communicating, and mitigating systemic technical risks across systems and organizational boundaries. • Ensuring system health, reliability, and scalability by advancing observability, performance optimization, and operational maturity across systems. • Defining the organizational strategy for reducing technical debt and modernizing existing systems, including establishing re-platforming roadmaps and driving adoption across teams and domains. • Driving the development and adoption of platform capabilities, shared services, and tooling to improve developer productivity and system consistency. • Acting as a force multiplier by mentoring senior and staff engineers and enabling teams to operate more effectively and independently. • Advocating for continuous improvement by identifying systemic gaps and driving changes to architecture, processes, and engineering practices. • Promoting a culture of engineering excellence by setting high standards for system design, code quality, and operational practices. • Contributing to technical due diligence and evaluation of strategic initiatives and partnerships. Requirements • S. in Computer Science, Software Engineering, or a related field, or equivalent practical experience. • 10+ years of professional software engineering experience, with a demonstrated track record of defining and driving technical strategy across multiple teams or organizational domains. • Strong computer science fundamentals, including data structures, algorithms, and industry-standard design patterns and practices. • Proven experience building and maintaining third-party integration platforms that synchronize data across multiple external systems (accounting platforms, payment gateways, CRM systems). • Understanding of payment processing workflows including Payment gateway integration, payment method lifecycle management. • Familiarity with accounting system concepts like Invoice-to-cash workflow, chart of accounts, terms, tax calculations and compliance. • Deep experience designing, building, and evolving large-scale, distributed systems and platform architectures at organizational scale. • Strong hands-on experience designing, deploying, and operating production systems on public cloud platforms (AWS, GCP, or Azure), including practical knowledge of cloud-native services across compute, storage, networking, and managed data with a solid understanding of cloud architecture patterns, cost optimization, and security best practices. • Strong understanding of system design trade-offs across scalability, reliability, performance, and cost, with the ability to define and communicate architectural direction at an organizational level. • Proven ability to operate in highly ambiguous environments, define clear technical direction, and drive execution across teams and organizational boundaries without direct authority. • Experience influencing and aligning senior engineers, staff engineers, and leadership across teams and domains. • Experience identifying and mitigating systemic technical risks across systems, teams, and organizational boundaries. • Deep experience with observability practices, including structured logging, metrics collection, distributed tracing, and alerting, with the ability to drive improvements in operational maturity across the organization. • A forward-looking approach to AI-assisted development: able to define organizational strategy for AI adoption, evaluate where AI creates meaningful leverage at scale, and connect those capabilities directly to product quality, delivery speed, and business outcomes. • Demonstrated ability to improve engineering productivity through platform, tooling, or process improvements at organizational scale. • Experience contributing to technical due diligence and the evaluation of strategic initiatives, architectural investments, and external partnerships. • Strong communication skills with the ability to convey complex technical concepts to diverse audiences, including executive and business stakeholders. Technology & Tools • Experience with full stack and API development across both frontend and backend layers. • Proficiency in one or more of the following programming languages: Rust, C#, and JavaScript. • Proficient with modern authentication and authorization mechanisms (e.g., OAuth 2.0, OIDC, SAML). • Experience maintaining and operating large-scale production systems and services, including driving systemic improvements to incident response, post-mortem processes, and long-term reliability. • Extensive experience with distributed and microservices-based architectures. • Experience with containerization and container orchestration (e.g., Docker, Kubernetes). • Deep experience with cloud-native infrastructure patterns, including serverless architectures, managed Kubernetes services, infrastructure-as-code tooling (e.g., Terraform, Pulumi, or Bicep), and cost-aware resource design at organizational scale. • Experience leading and evolving the implementation of modern security patterns and practices, including secure coding standards, threat modeling, vulnerability remediation, and security architecture across systems. • Broad and deep knowledge of architectural styles and design patterns. • Experience with CI/CD systems and modern software delivery practices, including automated testing gates, progressive deployment strategies, and platform-level delivery improvements. • Deep familiarity with relational and non-relational data stores and the architectural considerations that inform design decisions at platform scale. • Deep experience with observability, monitoring, and reliability engineering practices, with a track record of driving operational excellence across systems and teams. Additional information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.