Staff Product Manager at Kaseya

Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve. Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture. Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers. Job Summary The Staff Product Manager, Kaseya platform, is a senior-level individual contributor who operates at the intersection of product strategy, technical architecture, and organizational influence. This role defines the vision and direction for Kaseya’s most critical platform capabilities, with a core focus on unified identity and entitlement fulfilment across a fragmented product portfolio. The position drives cross-functional outcomes that unlock new revenue opportunities, improve access control and personalization, and strengthen Kaseya’s competitive differentiation at scale. Role & Responsibilities • Define the long-term product vision and strategy for foundational platform capabilities, including identity, entitlement fulfilment, data integration, and standardization across Kaseya’s M&A portfolio • Own the product strategy for Kaseya’s unified identity layer, ensuring customer, account, and user identity are resolved, unified, and maintained as a single authoritative source of truth • Define and drive the entitlement fulfilment model for purchased products, tiers, and add-ons to support accurate provisioning, enforcement, access control, and monetization • Partner with billing, licensing, and commerce teams to connect customer purchases with product access across the Kaseya platform • Act as the primary platform PM liaison to product lines, aligning stakeholders, influencing adjacent roadmaps, and ensuring architectural consistency across teams • Establish data standards, APIs, and scalable role-based and attribute-based access models that support MSP tenant hierarchies and enterprise IT structures • Define the platform’s north star metric and end-to-end measurement framework, and lead quarterly business reviews that make progress, gaps, and business impact visible to senior leadership • Mentor junior PMs, elevate platform product management practices, and represent the platform in executive forums with clear narratives tied to business outcomes Required Qualifications • 5+ years of product management experience in identity, entitlement management, fulfilment engines, data platforms, developer platforms, or runtime platforms at scale • 5+ years of experience defining and driving platform strategy in complex, multi-product B2B environments • 5+ years of experience working with modern architectures and partnering across business and technical teams to deliver platform capabilities • 5+ years of experience leading cross-functional alignment and influencing product, engineering, and business stakeholders without direct authority Preferred Qualifications • Experience working in environments shaped by mergers and acquisitions, fragmented product portfolios, and technical debt • Familiarity with MSP business models, IT management workflows, or cybersecurity • Experience defining identity resolution, entitlement systems, access control models, or platform APIs across multiple products • Track record of connecting platform investments to measurable business outcomes such as revenue enablement, reduced leakage, or improved customer experience • Experience mentoring product managers and helping define best practices for platform product management within an organization • Exceptional communication and strategic thinking skills, including the ability to write clear strategy documents, present to executive leadership, and lead structured decision-making The base salary range for this job is $180,000 - $200,000 / yr. An individual's base pay depends on various factors including geographical location and review of experience, knowledge, skills, and abilities. At Kaseya, certain roles are eligible for benefits and additional rewards, including annual bonus and equity, allocated based on individual impact. Certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan. Join the Kaseya growth rocket ship and see how we are #ChangingLives ! Additional information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.