Sales Manager, Commercial - Southern Europe at Klaviyo

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. About the role Our Commercial Sales team at Klaviyo is responsible for driving new business across Southern Europe, working with brands to show how Klaviyo’s platform can transform the way they own their customer relationships and revenue. As Sales Manager for Commercial in Southern Europe, you’ll be responsible for building and leading a team of Account Executives focused on net new business across Italy and Spain. Working closely with the Senior Director of Commercial Sales, you’ll set and execute on our go-to-market strategy for the region — partnering across Sales, Customer Success, Partnerships and Marketing to win customers and build a strong, scalable outbound engine. This is a newly created role, offering a rare opportunity to shape team culture, sales motion and execution from the ground up. It’s ideal for a hands-on leader who thrives in fast-moving environments, enjoys building playbooks, and knows how to balance people leadership with strong execution. Within this role you will • Hire, train, and lead a team of Commercial Account Executives focused on Italy and Spain • Accurately forecast your business each week and month, identifying trends and reporting effectively within Salesforce • Drive outbound strategy and execution, including prospecting motions and opportunity generation across Southern European markets • Provide daily sales coaching and performance management, using weekly scorecards to hold the team accountable to specific KPIs • Set clear new business goals — weekly, monthly, quarterly and annual — and hold the team accountable to delivery • Provide continuous feedback on market dynamics, competitive landscape and customer requirements, sharing insights back into the business • Work cross-functionally with Sales, Sales Ops, Marketing and Partnerships to continually optimise lead generation and sales effectiveness • Manage and lead the sales process for more complex or high-value deals, including ROI analysis, security reviews and legal considerations • Transform workflows by putting AI at the centre — building smarter systems and ways of working from the ground up Who you are • 2+ years of people management experience including coaching and development in a SaaS sales environment • Fluent Italian and Spanish speaker in addition to English • Proven track record of success and overachievement within a SaaS sales role, either as an individual contributor or a manager • Strong command of forecasting, pipeline management, and sales metrics • Ability to quickly assess skills gaps, develop improvement plans, and inspire those around you • A clear point of view on running effective 1:1s, team cadences, and outbound motions • Proven exp About the role Our Commercial Sales team at Klaviyo is responsible for driving new business across Southern Europe, working with brands to show how Klaviyo’s platform can transform the way they own their customer relationships and revenue. As Sales Manager for Commercial in Southern Europe, you’ll be responsible for building and leading a team of Account Executives focused on net new business across Italy and Spain. Working closely with the Senior Director of Commercial Sales, you’ll set and execute on our go-to-market strategy for the region — partnering across Sales, Customer Success, Partnerships and Marketing to win customers and build a strong, scalable outbound engine. This is a newly created role, offering a rare opportunity to shape team culture, sales motion and execution from the ground up. It’s ideal for a hands-on leader who thrives in fast-moving environments, enjoys building playbooks, and knows how to balance people leadership with strong execution. Within this role you will • Hire, train, and lead a team of Commercial Account Executives focused on Italy and Spain • Accurately forecast your business each week and month, identifying trends and reporting effectively within Salesforce • Drive outbound strategy and execution, including prospecting motions and opportunity generation across Southern European markets • Provide daily sales coaching and performance management, using weekly scorecards to hold the team accountable to specific KPIs • Set clear new business goals — weekly, monthly, quarterly and annual — and hold the team accountable to delivery • Provide continuous feedback on market dynamics, competitive landscape and customer requirements, sharing insights back into the business • Work cross-functionally with Sales, Sales Ops, Marketing and Partnerships to continually optimise lead generation and sales effectiveness • Manage and lead the sales process for more complex or high-value deals, including ROI analysis, security reviews and legal considerations • Transform workflows by putting AI at the centre — building smarter systems and ways of working from the ground up Who you are • 2+ years of people management experience including coaching and development in a SaaS sales environment • Fluent Italian and Spanish speaker in addition to English • Proven track record of success and overachievement within a SaaS sales role, either as an individual contributor or a manager • Strong command of forecasting, pipeline management, and sales metrics • Ability to quickly assess skills gaps, develop improvement plans, and inspire those around you • A clear point of view on running effective 1:1s, team cadences, and outbound motions • Proven experience of cross-functional collaboration and building relationships with stakeholders at all levels • Highly comfortable with a changeable and fast-paced environment, including high velocity sales cycles • You’ve already experimented with AI in work or personal projects — you’re hungry to explore new tools and find smarter ways of working • Full authorisation to work in Ireland without any restriction Nice to have • Experience in MarTech, eCommerce, or adjacent SaaS categories • Enterprise deal exposure • Experience as a first-of-kind manager building a new team in a region • Familiarity with the Italian and/or Spanish business landscape erience of cross-functional collaboration and building relationships with stakeholders at all levels • Highly comfortable with a changeable and fast-paced environment, including high velocity sales cycles • You’ve already experimented with AI in work or personal projects — you’re hungry to explore new tools and find smarter ways of working • Full authorisation to work in Ireland without any restriction Nice to have • Experience in MarTech, eCommerce, or adjacent SaaS categories • Enterprise deal exposure • Experience as a first-of-kind manager building a new team in a region • Familiarity with the Italian and/or Spanish business landscape Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range in Local Currency:€114.000—€114.000 EURGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).