Senior Solution Architect - Professional Services at Klaviyo

Klaviyo

London, UK·8h ago

SeniorFull-timeJavaScriptPythonJavaRustGitGoAI

Salary Range

$70,444 - $95,306 /year

Estimated

This salary is estimated based on similar roles. The actual salary may vary.

About the Role

Professional Services team members are critical to customers' success at Klaviyo. They combine enterprise-grade project ownership, deep Klaviyo and martech expertise, and consultative engagement skills to deliver high-impact implementations and strategic technical solutions for complex customers.

Key Responsibilities

→Own strategic customer engagements end-to-end, from shaping delivery in partnership with Sales to driving successful implementation and long-term adoption alongside Customer Success and Partner teams.
→Operate as a senior individual contributor who is trusted by customers and internal stakeholders to lead through complexity, influence at the executive level, and consistently deliver measurable outcomes for enterprise accounts.
→Combine strong delivery/project leadership with technical depth and solution design.

Requirements

✓4+ years in SaaS Professional Services, implementation, solution consulting, or similar customer-facing technical roles, with a track record of leading enterprise-level projects or solutioning.
✓Hands-on experience with modern web development languages/frameworks (HTML, CSS, JavaScript) and general-purpose programming languages (Node, Python).
✓Strong understanding of the martech landscape and surrounding technologies, including Email, SMS/Mobile, and how to leverage a CDP for advanced use cases.
✓Demonstrated familiarity with APIs, webhooks, and integrating SaaS platforms into complex enterprise tech stacks.