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Channel Sales Engineer (Fluent in Mandarin) (Position located in Singapore) at Knowbe4
Knowbe4Singapore, Singapore·19h ago
Mid LevelFull-timeRustAI
Salary Range
$73,440 - $99,360 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Channel Sales Engineer to join KnowBe4, a cybersecurity company that empowers organizations worldwide to strengthen their security culture. This role involves providing pre-sales technical support to prospective partners/clients for all KnowBe4 products and educating current partners on these products.
Key Responsibilities
- →Communicate directly with prospective partners to gather details to fully define technical issues or customer requirements
- →Facilitate the sale of KnowBe4 products with a high focus on maintaining strong and collaborative partner relationships
- →Help create brand awareness for KnowBe4 products in the context of Reseller interests
- →Establish relationships with partners, prospects, and existing clients in support of Partner Program objectives
- →Address technical issues that are impeding the closing of sales opportunities
- →Work alongside Channel Account Managers to implement and manage technical proof-of-values (POVs)
- →Act as primary technical contact for prospective partners/clients
- →Educate current partners on KnowBe4 products, with emphasis on tech enablement
- →Investigate and document technical issues and communicate findings to development team or clients as required
- →Create, maintain, and facilitate use of test environments for qualified partners
- →Assist Channel Account Managers in leveraging all available Sales Engineering resources according to policy and procedure
Requirements
- ✓2-year degree or technical degree preferred
- ✓2 years of technical sales or sales engineering experience required
- ✓Experience with Gmail and Google Docs
- ✓Experience with MS Office (Word and Excel)
- ✓Experience with web browsers (Chrome, Internet Explorer, etc.)
- ✓Excellent verbal and written communications
- ✓Fluent in Mandarin
- ✓Highly organized and result-oriented
- ✓Excellent time management and organization skills
- ✓Can demonstrate technical troubleshooting and analysis ability
- ✓Can demonstrate integrity, accountability, respect, and commitment
- ✓Strong collaborative and teamwork skills
- ✓Must be able to work with minimal supervision
Benefits
- ★Company-wide bonuses based on monthly sales targets
- ★Employee referral bonuses
- ★Adoption assistance
- ★Tuition reimbursement
- ★Certification reimbursement
- ★Certification completion bonuses
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