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Mid LevelFull-time
Salary Range
$14,450 - $19,550 /year
This salary is estimated based on similar roles. The actual salary may vary.
Role and Responsibility:
• Responsible for service review content and process and for meeting assigned sales targets.
• Consult with each customer within two business days of service request completion via phone or Microsoft teams using Customer Portal ( Yourkonecraes.com)
• Activities assigned to this role include estimating, completion of operative quotes and customer follow up on quotations, especially for screen and select customers and unassigned customers.
• Reassign opportunities to other sales resources as appropriate. Develop competency and use processes and tools which are provided for this role.
• Refer opportunities for other products to other salespeople by creating sales cases
• Prepare and deliver technical presentations explaining products or services to customers and prospective customers
• Travelling to visit potential clients, , and maintaining existing, relationships with customers
• Persuading clients that a product or service will best satisfy their needs
• Offering after-sales support services
• Recording and maintaining client contact data
• Complete sales administration responsibilities, including developing and maintaining account profiles, utilization of sales information system; timely sales information reporting; timely and accurate paperwork completion.
• Achieve and continually build technical knowledge of products and services, technologies, operation and processes.
• Awareness of ISO 14001 & 45001 StandardsKPI:
• Achievement of Target
• Achievement of Commercial Targets viz. Margins, AR and AP
• Service Review Punctuality
• Conversion to Orders of Operative Quotes
• Development of the new Customers
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About Konecranes
Konecranes is a global leader in lifting and load handling solutions, specializing in the design, manufacturing, and service of material handling equipment. Headquartered in Finland, the company was founded in 1910 and has since expanded its operations across more than 50 countries, serving diverse industries worldwide. With a strong commitment to safety, efficiency, and sustainability, Konecranes has established itself as a trusted partner for businesses requiring reliable lifting technologies and comprehensive support services. The company’s expertise spans ports, workshops, construction sites, and other industrial environments where precision and durability are paramount. Konecranes offers a wide range of products and services, including container handling equipment, crane systems, and service solutions tailored to optimize operational performance. Their flagship products, such as the Port Crane and Mobile Harbor Crane, are engineered for high productivity and low environmental impact, while their service offerings include maintenance, training, and digital solutions like the Konecranes SmartService platform. The company primarily targets ports, logistics providers, and industrial manufacturers, providing customized solutions to enhance productivity, reduce downtime, and ensure workplace safety. Key features of their offerings include advanced automation, energy-efficient designs, and robust after-sales support. Notable achievements include Konecranes’ consistent ranking among the top providers of lifting solutions globally, driven by its innovative technologies and customer-centric approach. The company holds a strong market position, supported by a vast service network and a reputation for reliability. A unique value proposition lies in its integrated product and service ecosystem, which not only delivers cutting-edge equipment but also ensures long-term operational excellence through continuous improvement and digital transformation initiatives. This holistic approach has cemented Konecranes as an industry benchmark for quality and performance.
