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ExecutiveFull-timeRustAWSGitAI
Salary Range
$309,400 - $418,600 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Head of Product - Comms to join Kraken, a technology company focused on creating a smart, sustainable energy system. This senior product leadership role will own the portfolio of products that enable customer engagement across voice and digital channels, helping utilities build trust and accelerate the transition to clean energy.
Key Responsibilities
- →Own the portfolio of products that enable customer engagement across voice and digital channels
- →Lead and grow a team of product managers
- →Scale and modernize an established portfolio
- →Develop a product strategy that knows when to build, buy, or partner
- →Run the portfolio with clear bets, explicit trade-offs, and ruthless prioritization
- →Bring a strong point of view on where AI meaningfully improves communications products
- →Lead, coach, and develop product managers with a player-coach mindset
- →Be a highly trusted, autonomous leader within the product organization
- →Actively raise the bar for product management and Kraken culture
Requirements
- ✓8+ years in SaaS product management, including senior leadership experience
- ✓Experience with CCaaS, voice platforms, digital messaging, or adjacent customer engagement systems
- ✓A world-class product mindset with strong opinions held lightly
- ✓Structured thinking and comfort navigating technical and business trade-offs
- ✓Strong commercial instincts and a value enablement lens
- ✓Excellent executive communication skills, written and verbal
- ✓Hands-on experience using AI in product management, paired with sound judgment about its limits
- ✓Proven experience coaching and developing product managers
Benefits
- ★Competitive salary and benefits
- ★Opportunity to make a real impact on shaping a better, more sustainable future
- ★Work in a certified Great Place to Work environment
- ★Flexible accommodations available
