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Mid LevelFull-time
Salary Range
$102,000 - $138,000 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are seeking a Technical Support Administrator to join our team. This role involves providing technical support for the FPNA system, performing administrative tasks, and contributing to system development projects.
Key Responsibilities
- βProvide technical support for the FPNA budgeting and management reporting system
- βPerform administrative tasks including error resolution, incident management, system recovery, user administration, and request fulfillment
- βConfigure the FPNA system
- βCreate operational reports from the FPNA system
- βDevelop macros for process automation within the system
- βSet up monitoring metrics and control system backup execution
- βSubmit requests to Oracle Support
- βInstall and test new patches and updates for the FPNA system
- βInteract with system developers and monitor task completion
- βParticipate in system development projects
Requirements
- βKnowledge of budgeting and management reporting system principles
- βExperience in ERP system administration (3+ years)
- βExperience with Oracle Cloud EPM Planning modules (Planning, Financial Consolidation and Close)
- βDeep skills in Oracle DBMS and PL/SQL proficiency (script writing, database object management)
- βKnowledge of one main software product for working with Oracle DB (e.g., PL/SQL Developer, Toad)
- βExperience with Linux OS and bash scripting skills
- βHigher technical education in information technology
- βEnglish language at upper intermediate level (B2)
Benefits
- β Office or remote work option with workplace setup
- β Remote onboarding
- β Performance bonuses (annual or quarterly depending on role)
- β Employee training with internal resources, partner programs, and a library
- β Health and life insurance for employees
- β Wellbeing program and corporate psychologist
- β Compensation for Kyivstar mobile communication expenses
