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Entry LevelFull-time
Salary Range
$25,500 - $34,500 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for an energetic Seasonal Customer Support Group Coordinator to serve as a liaison between corporate headquarters and retail stores. This role requires extensive administrative experience and the ability to multitask under pressure.
Key Responsibilities
- →Book new projects and ensure all required services meet Lakeshore standards
- →Manage and track new projects through all stages
- →Coordinate support services for installation dates
- →Schedule labor for work to ensure successful project execution
- →Maintain and manage all records and paperwork related to projects
- →Maintain Salesforce records for all projects, including labor assignments and support service bookings
- →Work closely with third-party vendors to support projects and customer needs
- →Collaborate with other departments as needed
- →Resolve issues efficiently as they arise
- →Serve as the first line of communication for labor and third-party accounts
- →Process and review invoices for labor and vendors
- →Ensure projects are completed to satisfy all stakeholders
- →Compose various forms of correspondence to maintain clear communications with all end users
Requirements
- ✓Extensive administrative experience
- ✓Talent for multitasking under deadline pressure
- ✓Ability to excel in a supporting role
- ✓Strong organizational skills
- ✓Passion for helping others and pitching in where needed
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About Lakeshore
Lakeshore is a leading educational resource company dedicated to providing innovative learning materials for early childhood and elementary education. Specializing in hands-on, developmentally appropriate products, Lakeshore has established itself as a trusted partner for educators, parents, and caregivers. Founded in the late 20th century in the United States, the company draws inspiration from its name, evoking a sense of natural, engaging environments where learning thrives. With a focus on fostering curiosity and creativity, Lakeshore has become synonymous with quality educational tools that support young learners' developmental needs. Lakeshore offers a comprehensive range of products, including classroom supplies, math and literacy materials, STEM kits, and interactive games designed to align with educational standards. Key features of their offerings include durable, child-friendly designs, alignment with Common Core and state standards, and a focus on multi-sensory learning experiences. The company primarily targets preschools, elementary schools, homeschooling families, and early childhood professionals, providing resources that enhance both classroom instruction and home learning environments. Their products are known for their ability to engage students in meaningful, play-based activities that build foundational skills. Lakeshore has earned a reputation for excellence in the educational publishing industry, with a catalog of over 1,500 products recognized for their innovation and effectiveness. The company holds numerous awards for its educational materials and is widely regarded as a leader in early childhood education resources. By combining research-based practices with practical, teacher-tested designs, Lakeshore delivers solutions that not only meet educational objectives but also inspire a lifelong love of learning in young students.
