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Mid LevelFull-timeRust
Salary Range
$51,000 - $69,000 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are seeking an enthusiastic and highly organized SpendHound Customer Success Specialist to join our team. As a Customer Success Specialist, you will play a crucial role in ensuring our customers achieve maximum value from the SpendHound platform.
Key Responsibilities
- βEngage with customers and guide them through important platform activities
- βBuild and maintain strong relationships with customers
- βProactively address customer issues and roadblocks
- βEnsure customers update their App Catalog with crucial details
- βDrive customer outcomes and help them manage vendor relationships effectively
Requirements
- β2-4+ years of relevant work experience
- βNear-native to Native English skills
- βAvailability to work US East Coast hours (9am - 5pm EST)
- βExperience interacting with customers over phone and Zoom
- βEagerness to scale with a growing company
- βAttention to detail
- βTech-savviness or a willingness to learn tech skills
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