Onboarding Engineer (MSP Experience)- Primarily Remote with Monthly Travel at latitudeinc

<div> <h3 data-section-id="1n02cfw" data-start="120" data-end="147"><span role="text"><strong data-start="124" data-end="145">Position Overview:</strong></span></h3> <p data-start="148" data-end="673">We are seeking a detail-oriented and customer-focused Onboarding Engineer to join our team. This role is responsible for leading the successful onboarding of new clients into our managed services environment. The ideal candidate comes from a Managed Service Provider (MSP) background and brings strong expertise in Microsoft 365, Microsoft Azure, and network engineering. You will play a critical role in ensuring a smooth transition for new clients by assessing, designing, and implementing secure, scalable IT environments.</p> <p data-start="148" data-end="673"><strong>This position is primarily remote and features monthly travel for 3-5 days.</strong></p> </div> Responsibilities: • Lead end-to-end onboarding projects for new clients, ensuring timely and successful transitions into managed services • Assess client environments, including infrastructure, networks, and cloud systems, to identify risks, gaps, and optimization opportunities • Design and implement Microsoft 365 environments (Exchange Online, SharePoint, Teams, OneDrive) • Deploy and manage Microsoft Azure resources including virtual machines, networking, storage, and identity services • Migrate users, data, and workloads to Microsoft 365 and/or Azure platforms • Configure and support Azure Active Directory (Entra ID), including identity synchronization, conditional access, and security policies • Evaluate and implement network infrastructure including firewalls, switches, VPNs, and wireless solutions • Document onboarding processes, client environments, and configurations thoroughly • Collaborate with internal teams (Service Desk, NOC, Security) to ensure seamless handoff post-onboarding • Provide technical guidance and best practices to clients during onboarding engagements • Identify opportunities for service improvement, standardization, and automation