Account Manager at LegalAndGeneral

We’re looking for a motivated and relationship-focused Account Manager to join our team in a homebased role. This is a fantastic opportunity to manage key partnerships, influence performance, and collaborate with a wide range of stakeholders across a dynamic, regulated environment. You’ll play a central role in building strong partner relationships, ensuring delivery excellence, and driving commercial and customer outcomes. If you enjoy working collaboratively, using data to inform decisions, and making a tangible impact, we’d love to hear from you. What you'll be doing: • Building and maintaining strong, trusted relationships with assigned partners across commercial, operational and delivery teams • Representing the business professionally and proactively managing issues, risks and opportunities within partnerships • Supporting the delivery of partner strategies and priorities alongside senior stakeholders • Coordinating governance activities including meetings, reporting packs, actions and follow-ups across key forums • Acting as a central point of coordination between partners and internal teams to ensure aligned delivery • Monitoring performance against KPIs and identifying opportunities to improve commercial and customer outcomes • Overseeing operational performance and supporting continuous improvement across customer journeys • Bringing together subject matter experts to deliver outcomes and ensuring clear communication across all stakeholdersWho we're looking for: • Experience in account management, programme coordination or delivery within a complex organisation • Strong understanding of UK financial services, ideally within insurance, banking, wealth or regulated distribution • Good knowledge of governance, risk and conduct requirements in a regulated environment • Ability to interpret data and MI to track performance and support decision-making • Strong stakeholder management skills with the confidence to engage across multiple teams • Understanding of customer journeys, particularly digital or contact-centre led models • Highly organised with the ability to manage multiple priorities and drive progressWhatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer: • The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes • Generous pension contribution • Life assurance • Healthcare Plan (permanent employees only) • At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday • Competitive family leave • Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only) • There are many discounts we offer – both for our own products and at a range of high street stores and online • We’re creating net‑zero carbon workplaces by 2030 by investing in our sustainable, modern offices across the UK, all designed to bring people together and elevate the in‑person experience