Staff Site Reliability Engineer at Legora

ABOUT US Legora is on a mission: to redefine how legal work gets done. From the very start we have been very clear about the fact that we are not building a solution for lawyers, we are building it with them, because it is the only way to make sure it gets done the right way; working side-by-side every step of the way. Our AI-native workspace empowers legal professionals not just to work faster - but to ask better questions, unlock new insights. Every day, we push the boundaries of legal tech to make complex processes smarter, faster, and more human. From thousands of documents analysed in minutes to intelligent workflows designed in collaboration with leading practices, we’re turning possibility into reality. Today we are trusted by global firms like Cleary Gottlieb, Goodwin, Bird & Bird and Linklaters in over 40 countries, but we have no plans on stopping here. We ship fast, we iterate effectively, and we scale rapidly - not by accident, but by design. When you join Legora, you become part of a team that believes "good enough" isn’t good enough and that the way to win is together, by empowering lawyers to do their best work with technology that truly understands them. If you’re excited by building from first principles, working with exceptional people, and accelerating change in a high-stakes, high-impact domain—then this is the moment and the place. WE’RE NOT JUST SHAPING THE FUTURE OF LEGAL TECH — WE’RE DEFINING IT. READY TO JOIN US IN BUILDING THE INTELLIGENT FUTURE OF LAW? THE ROLE As a Staff Site Reliability Engineer you'll play a lead role on the founding SRE team at our new NYC engineering hub. You'll own multi-team reliability and infrastructure architecture, drive cross-functional initiatives, and set the standard for operational excellence across Legora's platform, partnering closely with teams in Stockholm. *This is a New York-based, 5-day in-office role. We believe building together in person drives better outcomes. WHAT YOU WILL BE DOING: - Architect and own reliability and infrastructure strategy across multiple teams and services - Own the observability, capacity planning, and monitoring strategy for complex distributed systems - Define and evolve SLI/SLO frameworks, error budgets, and production readiness standards org-wide - Lead incident management practices, escalation design, and drive systemic improvements from post-mortems - Champion toil reduction, on-call sustainability, and long-term system resilience - Partner across engineering to lead design reviews and raise the bar on deployment safety and operational quality WHO YOU ARE - Deep experience operating, designing, and improving large-scale production systems - A technical leader who drives reliability outcomes across teams, not just within your own - Strong architectural judgment for distributed systems: failure modes, scalability, and graceful degradation - Effective communicator who spreads knowledge through post-mortems, runbooks, and design guidance WHAT'S IN IT FOR YOU - Competitive package: Comprehensive salary, benefits, and tools for success. - Meaningful work: Your efforts shape how thousands of lawyers use AI daily. - In-person environment: New York City, Chicago, Denver, and Houston office designed for ambitious builders. - Benefits & Perks: We invest in our people with a comprehensive, thoughtfully designed benefits package: Medical, Dental & Vision - Multiple medical plan options through Aetna and Kaiser Permanente - HSA or Healthcare FSA (based on plan selection) - Dental plans via MetLife - Vision coverage through VSP Vision Care - Family Support - Generous parental leave - Free access to Maven Clinic - Dependent Care FSA - Free One Medical membership for employees and dependents - Additional Perks - Pre-tax commuter benefits - Life Insurance + STD/LTD - 401(K) with generous company match - Unlimited PTO - Robust voluntary benefits, including identity protection (via Aura), legal coverage through MetLife, pet savings programs, and more Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.