Key Account Manager at Lexroom

At Lexroom.ai [Upgrade to PRO to see link] we set the bar for legal AI - clear, fast, and built for trust. In just a few years, what began as an idea has become a reliable platform adopted by thousands of legal professionals across Europe. Our mission is clear: make the law faster, clearer, and more reliable, giving lawyers, law firms, and companies the time and confidence to focus on what truly matters. We’re scaling rapidly, backed by top-tier investors and a world-class team dedicated to rigor, clarity, and impact. Today, Lexroom is a trusted partner, shaping the future of legal AI with discipline and purpose. WHY LEXROOM.AI [Upgrade to PRO to see link] - Shape the Standard: Be part of the team setting the benchmark for legal AI in Europe. - Work with the Best: Collaborate with exceptional colleagues in a culture that values competence, curiosity, and ambition. - Deliver Meaningful Results: Your work will directly influence how legal professionals operate—faster, clearer, and more efficiently. At Lexroom.ai [Upgrade to PRO to see link] we leave buzzwords behind. Here, you’ll build something that lasts: a trusted platform, a strong reputation, a new standard for the legal world. YOUR KEY RESPONSIBILITIES - Act as the strategic point of reference for Enterprise and top-tier clients, guiding them across the entire lifecycle—from pre-sales with the sales team, to project launch, and ongoing monitoring of outcomes post go-live. - Build and sustain long-term relationships with key stakeholders, ensuring alignment between client goals and Lexroom.ai [Upgrade to PRO to see link] solutions. - Oversee onboarding and project delivery, ensuring a smooth transition and measurable business impact. - Proactively identify growth opportunities, driving upsells and renewals while maintaining high customer satisfaction. - Collect feedback and business insights from clients to provide actionable inputs for Product, Marketing, and Operations to improve solutions and processes. - Prepare performance dashboards, track KPIs, and deliver impactful business reviews to demonstrate value and strengthen partnerships. WHAT WE’RE LOOKING FOR - 1–3 years of experience in Key Account Management, Customer Success, or client-facing roles—ideally with Enterprise accounts. - Strong relationship management skills, with the ability to engage senior stakeholders and navigate complex organizations. - Familiarity with CRM and sales support tools (e.g., HubSpot, Notion). - A proactive, consultative mindset with a passion for delivering measurable client impact. - Fluency in Italian and English; a legal background is a plus. WHAT SETS US APART An Exceptional Team At [Upgrade to PRO to see link] [Upgrade to PRO to see link] you’ll work alongside top talent in tech and legal AI. Our focused teams operate with purpose and autonomy, so every contribution delivers visible results. You’ll collaborate with people who pair innovation with rigor, curiosity with discipline, ambition with depth. Growth that Matters We hire exceptional people to make a difference—and we give them space to lead. Your work will shape the future of legal technology and set new standards for the field. Impact is defined by vision and execution, not by age or title. If you’re ready to take responsibility, you’ll find real opportunities to grow and lead high-stakes projects. Rewarding Your Contribution We value excellence and share success: - Annual Salary Range: €60,000 – €70,000 - Equity Package: Equity to align your growth with the company’s long-term success. BENEFITS THAT MATTER - Hybrid Work: Split your time between working from home and collaborating in our Milan HQ three days a week, with flexibility. - Health Insurance: Comprehensive coverage to ensure peace of mind. - Meal Vouchers: Daily support to make your lunch breaks easier. - Performance Bonuses: Rewards tied directly to measurable results. - Team Retreats & Off-sites: Dedicated time to connect, collaborate, and spark bold ideas. At [Upgrade to PRO to see link] [Upgrade to PRO to see link] ambition meets discipline and purpose. We’re not just building a product—we’re setting a new standard for the legal world. If you’re ready to contribute to something lasting and meaningful, we’d love to hear from you.