Senior Content Specialist at Lightspeedhq

Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! Lightspeed is looking for a Senior Content Specialist to join our Brand Content team. You’ll help shape the global voice of Lightspeed, crafting copy that elevates our brand across all touch points. Reporting to the Senior Manager, Brand Content, you’ll create content for multiple internal and external channels—landing pages, videos, social media content, webinars, emails and more—ensuring adherence to brand guidelines and reinforcing our brand values. You’ll contribute to global product launches and campaigns, showcasing how Lightspeed fuels retail and hospitality ambitions through technology and insight. Your work will have a direct impact on positioning Lightspeed not just as the leading omni-channel commerce platform for the retail, hospitality and golf industries, but as a world-class brand and employer. What you’ll be doing: - Delivering polished, creative and impactful copy that supports global product launches and go-to-market strategies - Crafting, editing and publishing content across all channels and formats, including campaigns, events, partnerships, social media and customer case studies - Creating and managing blog and website content—ensuring consistency with brand voice and style, while optimizing for search visibility and user experience - Contributing to global brand and style guidelines and templates - Developing an in-depth knowledge of our key products, industries and customers and building strong relationships with internal stakeholders - Staying up to date on brand, copywriting and industry news and trends - Adopting AI tools and contributing to documentation to support creative production at scale What you need to bring: - 4+ years of English copywriting or brand experience - Comfort collaborating with designers, motion designers, video teams and other creatives - Flexible attitude and the ability to switch comfortably between markets, creative ideation and product marketing depending on project requirements - Ability to write compelling and strategic copy for all channels, with a strong point of view, a love of bold taglines and unwavering attention to detail - Excellent people skills—you’re as comfortable interviewing customers as collaborating with cross functional teams - Comfort working to deadline in a fast-paced environment - Strong empathy for merchants and a passion for storytelling - A resourceful, innovative mindset with a bias to action Even better if you have, but not necessary: - Fluency in one or more European language (UK English, French, German, Dutch) - Experience in a fast-paced agency or SaaS marketing environment - Experience with Wordpress or other content management systems - Knowledge of SEO, AI-driven search and CRO best practices We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try! You’ll enjoy: - A flexible work environment that empowers you to do your best work - A culture that celebrates performance - The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard - Career-defining opportunities Plus benefits designed to keep you happy, healthy and fulfilled. - Flexible paid time off and remote work policies - Equity options, because this is your company too - Contributions to your pension plan. Your future matters - Training opportunities to grow your skills and career - Health and wellness credit so you feel your best - Time off to volunteer and give back to your community - Interest groups, employee led networks, social committees to sponsored sports teams - Computer purchase program to get your personal Macbook - Enhanced parental leave to support growing families Fuel your growth. Find your people. At Lightspeed, your growth is our priority. We invest in you with continuous learning opportunities, global mobility and benefits designed to support you—all within a driven, diverse and inclusive team that’s passionate about empowering our communities At Lightspeed, we carefully consider a wide range of factors when determining compensation, including your skill set, qualifications, experience, and market data. These considerations can cause your compensation to vary. We reasonably expect the total compensation for this position to be in the range of $80,000-$95,000 CAD. Lightspeed also provides a variety of employee benefits including, but not limited to, medical, dental, wellness, life and disability insurance, RRSP plan and match, paid parental leave top-up, and paid time off. Please note that this compensation information is solely for candidates hired to perform work within Ontario (update to BC if posted in Vancouver) and reflects the amount Lightspeed is willing to pay at the time of this posting. This role represents an existing vacancy at Lightspeed. Lightspeed uses artificial intelligence–enabled tools to support certain aspects of the recruitment process; all hiring decisions are made by our recruiting and hiring teams. #LI-DS1 To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WHERE TO FROM HERE? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here [Upgrade to PRO to see link] Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. WHO WE ARE: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed handles your information in accordance with our Applicant Privacy Statement [Upgrade to PRO to see link]