Loading...
Entry LevelFull-timeRust
Salary Range
$36,125 - $48,875 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Customer Success Manager to join LinkedIn's Sales Solutions team. This role focuses on helping customers achieve success with LinkedIn Sales Navigator, our flagship product for connecting buyers and sellers.
Key Responsibilities
- →Serve as a Customer Champion and Advocate
- →Help Customers realize value from their investment
- →Partner on customer retention and expansion
- →Advance personal journey with Diversity, Inclusion, and Belonging
- →Partner with sales counterparts on prioritized customers
- →Act as a trusted advisor to end users and their management
- →Utilize client usage and industry metrics to derive insights
- →Analyze current customer engagement metrics and provide product education
- →Track and record customer activity in systems of record
- →Identify churn risk and maintain healthy customer engagement levels
- →Maintain a deep understanding of LinkedIn products to guide customers
- →Interpret customer insights to drive change in product
- →Expedite technical and purchase-related escalations
- →Minimum travel may be required
Requirements
- ✓Experience in customer success, account management, or related field
- ✓Strong understanding of sales processes and customer engagement
- ✓Excellent communication and relationship-building skills
- ✓Ability to analyze metrics and derive actionable insights
- ✓Experience with CRM systems and project management
- ✓Understanding of LinkedIn products and solutions
- ✓Ability to travel occasionally
Benefits
- ★Opportunity to work with a global leader in professional networking
- ★Hybrid work model with flexibility
- ★Collaborative and inclusive work environment
- ★Professional development and growth opportunities
Free to sign up. Takes 30 seconds.
