Software Engineer - Productivity Engineering at LinkedIn3

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. We are looking for a Software Engineer to join the Productivity Engineering team in Bangalore, where our mission is to transform how employees work by replacing manual, fragmented support experiences with intelligent, AI-native experiences. You will build end-to-end systems that put AI agents at the center of the employee productivity loop — from request intake to resolution — dramatically reducing toil and enabling people to focus on high-leverage work. Responsibilities • Build AI agentic systems end-to-end — design, implement, and ship services that orchestrate LLM-powered agents to handle employee support workflows autonomously. • Own the full development lifecycle — from requirements and architecture through implementation, testing, deployment, and monitoring, following AI-native SDLC practices. • Develop agent tooling and integrations — build the tools and connectors agents use to interact with internal systems (ticketing, knowledge bases, identity, SaaS platforms) in a safe, auditable way. • Instrument for observability — define evals, trace agent reasoning chains, and build feedback loops so system quality is measurable and continuously improvable. • Iterate rapidly with data — use production signals, user feedback, and eval frameworks to drive model prompt tuning, retrieval improvements, and workflow refinements. • Collaborate cross-functionally — partner with product, operations, and platform teams to translate employee pain points into automated solutions with measurable impact. • Write high-quality, maintainable code — enforce engineering standards through code reviews, testing, and documentation that enables the team to move fast with confidence.