Senior Product Manager at Livechatinc

<div> <h2 style="margin-top: 18pt; margin-bottom: 4pt;"><span style="font-size: 17pt; font-family: Arial, sans-serif; font-weight: 400;">About us</span></h2> <p style="text-align: justify; margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">At Text, we’re building a new category around customer communication, powered by real-time data.</span></p> <p style="text-align: justify; margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">You’ll join a product area focused on turning behavioural signals into actions that drive conversion, revenue, and growth - not another CRM, but a system that helps businesses act in real time.</span></p> <p style="text-align: justify; margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">We have a clear direction. Now we need someone who can turn it into fast learning, sharp decisions, and continuous progress in a high-ambiguity, high-ownership environment. This is a builder role - you’ll define how the product works end-to-end, turning real-time signals into measurable outcomes.</span></p> </div> What you’ll do • Own a product area end-to-end - from identifying the right problems to delivering measurable outcomes (e.g. conversion, revenue) • Turn direction into fast learning - define hypotheses, run experiments, and iterate quickly • Make high-quality decisions in ambiguity and move forward without perfect data • Work closely with engineering and design to build simple, effective solutions • Move fast and stay focused - prioritise what matters most and continuously learn what works • Collaborate across teams to build a cohesive product experience, not isolated features You’re a strong match if you: • Have experience building products in early-stage or zero-to-one environments • Think in outcomes - you care about real impact, not just shipping features • Bring high ownership - you take responsibility for outcomes, not just tasks • Navigate ambiguity confidently — making decisions and helping strong teams move faster on what matters most • Have strong product judgment - you know what matters, what to skip, and how to keep things simple • Care deeply about customer behaviour and decision-making • Think in systems - connecting data, product, and experience across teams Hard skills & experience: • Experience running product discovery and rapid experimentation cycles • Strong data fluency — comfortable using product analytics (e.g. Amplitude) to inform decisions and measure impact • Background in activation, growth, or behaviour-driven products • Experience working in cross-functional product teams