Forward Deployed Engineer at Livekit

LiveKit is building the infrastructure layer for the voice-driven era of computing. Our platform gives developers everything they need to build, test, deploy, scale, and observe agents in production. Founded in 2021, LiveKit powers voice AI applications for OpenAI, xAI, Salesforce, Coursera, Spotify, and thousands of others, collectively facilitating billions of calls each year. YOU’LL THRIVE AT LIVEKIT IF YOU: - are obsessed with helping developers succeed - are known as the go-to person for solving tricky technical issues - work hard and can move fast without sacrificing quality - care deeply about polish, detail, and clear communication - are a fast learner, frequently picking up new tools, systems, and skills The best way to impress us is by showing how you help others unblock themselves—and maybe by tinkering with LiveKit along the way 😊 ABOUT THIS ROLE LiveKit is seeking a Forward Deployed Engineer (FDE) to work directly with customers building real-time communication and voice AI applications on the LiveKit platform. This role sits at the intersection of engineering, architecture, and customer implementation. Forward Deployed Engineers partner closely with customers to design systems, prototype solutions, and solve complex technical challenges as teams move from experimentation to production. You’ll work alongside customers’ engineering teams to help them successfully deploy and scale applications built on LiveKit. That may include designing architectures, building integrations, debugging production issues, or developing reference implementations that demonstrate best practices. This is an ideal role for engineers who enjoy solving real-world problems in real customer environments. You’ll collaborate closely with Product and Engineering to surface insights from customer implementations and help shape the future of the LiveKit platform. Your mission: make it seamless for developers to build and scale real-time audio, video, and AI applications on LiveKit. WHAT YOU’LL DO - Work directly with customer engineering teams to design and implement real-time applications built on LiveKit. - Design scalable architectures for voice AI, real-time media, and developer platform use cases. - Build prototype integrations, reference implementations, and sample applications to accelerate customer development. - Help customers navigate SDKs, APIs, infrastructure, and deployment strategies for production systems. - Debug and troubleshoot complex technical issues in production environments. - Lead technical workshops and architecture sessions with developers and product teams. - Translate customer needs into technical insights that inform product and platform development. - Partner with Product and Engineering to improve developer experience, documentation, and tooling. - Contribute code, examples, or improvements to LiveKit’s open-source ecosystem when helpful. - Act as a trusted advisor helping customers successfully launch and scale applications on LiveKit. WHO YOU ARE - Strong engineering background with 5+ years of experience in backend or infrastructure engineering. - Proficient in one or more programming languages such as Go, Python, Node, Rust, or C++. - Comfortable working across APIs, SDKs, distributed systems, and cloud infrastructure. - Experience building or integrating developer platforms or real-time systems. - Able to quickly understand complex systems and debug issues in real-world environments. - Strong communicator who can collaborate directly with customer engineering teams and internal product teams. - Comfortable operating in fast-paced, low-process environments where ownership and initiative matter. - Excited to work hands-on with customers solving complex technical implementation challenges. BONUS POINTS - Experience with WebRTC, real-time media systems, or telephony/SIP infrastructure. - Familiarity with voice AI, conversational agents, or AI infrastructure. - Experience working in customer-facing engineering roles such as Solutions Engineer, Field Engineer, or Forward Deployed Engineer. - Experience contributing to open-source projects or developer ecosystems. - Previous experience building with or integrating LiveKit. OUR COMMITMENTS TO YOU WE OFFER - The opportunity to build technology powering the next generation of real-time and voice AI applications - Work alongside world-class engineers and open-source contributors - Competitive salary and equity package - Health, dental, and vision benefits - Flexible vacation policy