Senior Software Developer at Loopio

TAKE YOUR CAREER TO NEW HEIGHTS WITH LOOPIO! 🚀✨ Loopio is a workplace that unleashes learning & growth opportunities for our Loopers. We provide autonomous, challenging work that allows each employee to master their craft. We attract and retain people who are naturally curious, have grit and are eager to grow and build their careers. At Loopio, we genuinely support each other, because true success comes from working as #oneteam. Loopio is on the hunt for a Senior Software Developer who thrives on solving complex challenges and is driven by curiosity. If you're passionate about building scalable, high-impact solutions and love collaborating across disciplines, this is your chance to make your mark. You'll join a dynamic team of Engineers, Product Managers, and Designers to architect and deliver cutting-edge features that power a platform used by some of the world’s leading organisations. At Loopio, we value clean code, continuous improvement, and knowledge sharing. From impacting technical direction to mentoring teammates, you’ll play a key role in scaling our systems and evolving our product. We’re deeply collaborative — whether it’s pair programming, technical design reviews, or whiteboarding ideas, we believe the best solutions are built together. If you’re excited by elegant architecture, thoughtful product development, and leaving things better than you found them — let’s build the future together. This role requires close collaboration with teams across Canada, the UK, and India. To accommodate the time zone differences, you will be expected to work from 11 am to 7:30 pm IST. 💻 WHAT YOU’LL BE DOING - Leading and rapidly building end-to-end features from scratch for Loopio’s web platform - Proactively build technology to prevent bugs as they come up, because you can’t stand crappy software - Interact with and gather detailed feedback from our customers because you understand that creating a user-centric experience comes first - Collaborate closely with our Product Managers and Product Designers in an agile environment to bring features to life and iterate on them based on our customers' feedback - Mentor and coach others, providing technical guidance and helping build an environment of knowledge-sharing and encouraged feedback - Contributing to Loopio’s AI roadmap by helping evaluate third-party models, optimising LLM integration patterns, and defining technical guidelines for AI-powered features. - Comfortable leading technical design discussions and facilitating technical decision making. Experience as a technical lead is a bonus! ⚒️ Loopio Engineering Technology Stack: - React - Elasticsearch - Node js - PHP - Python - MYSQL - Flask - Docker - Databricks - Amazon Webservices - Chef - Terraform ✨ WHAT YOU’LL BRING TO THE TEAM - 8+ years of professional software development experience - Proven track record of designing and delivering complex software systems at scale. - Strong experience in backend/API background of either PHP, Python or Java - Experience in frontend development, with a solid understanding of React and JavaScript - Strong understanding of database design and RDBMS such as MySQL. - Proficient in using and designing RESTful APIs - Mentorship to other engineers through coaching, design, and code reviews. - Exposure to AI technologies, particularly around LLMs (e.g., OpenAI, Claude, etc.), embeddings, or natural language processing. While deep ML expertise is not required, familiarity with integrating or working with modern AI APIs is highly valuable. - Comfortable guiding technical design discussions and facilitating technical decision making - A growing passion for driving processes and improving software development productivity for your team - Experience designing and consuming RESTful APIs and integrating with third-party systems. - Experience in the following is a plus: Typescript, AWS, Cypress, Elasticsearch, Prior work in building or integrating intelligent features, such as semantic search, RAG and integration with third-party apps WHERE YOU’LL WORK 📍 - Loopio is a global company, HQ’d in Canada, that embraces flexible and effective work models. While many of our teams operate remotely, this role is part of a new, strategic product team that will work in a hybrid model to accelerate innovation and foster deep collaboration. - Our employees (or Loopers, as we call ourselves!) live and work in 🇨🇦 Canada (British Columbia and Ontario), 🇬🇧 London, and 🇮🇳 India (specifically in Gujarat, Maharashtra, and Bengaluru). - Our India/UK hub employees work according to business hours stated in the job description above. This is intentionally designed to enable our global teams to have overlapping hours for collaboration. - You’ll collaborate with your immediate team in person and with our global teams virtually across the UK, Canada, and the US (we’re just a Zoom call and Slack message away!), with core sync hours and focus time for headsdown work 🙇🏾 during the workday - We encourage balancing synchronous and asynchronous collaboration to effectively work as a global #OneTeam! WHY YOU’LL ❤️ WORKING AT LOOPIO - Your manager supports your development by providing ongoing feedback and regular 1-on-1s, we leverage Lattice [Upgrade to PRO to see link] for our 1:1s and performance conversations - You will have the opportunity to elevate 🪄 your craft and the opportunity to explore your creativity, with a dedicated professional mastery allowance for more learning support! We encourage experimentation and innovative thinking to drive business impact. - We’ll set you up with a MacBook laptop 🍏, a monthly phone and internet subsidy, and a work-from-home budget to help get your home office all set up for your remote days. - You’ll be joining a supportive culture that offers the best of both worlds: deep connections built in a collaborative office environment and the flexibility of a global, virtual-first company. - Enjoy the camaraderie and energy of a dedicated office space, complete with snacks, beverages, and amenities to fuel your day. Your team will also have a dedicated social budget for welcome lunches and other activities - Participate in 🎤 townhalls, AMA (Ask-Me-Anything), and quarterly celebrations to celebrate the big wins and milestones as #oneteam! - Our four active Employee Resource Groups [Upgrade to PRO to see link] offer opportunities for employees to learn and connect year-round. - You’ll be a part of an award-winning workplace 🏆with an opportunity to make a big impact on the business. Questioning your qualifications? Read this ‼️ Hi there, we recognize that all too often, potential candidates don’t apply for a position simply because they don’t hit every single criteria included in the job description [Upgrade to PRO to see link] members of underrepresented groups [Upgrade to PRO to see link]  Whether or not your experience ✅ checks off all the boxes on a job posting, we still encourage you to apply to ensure that your application receives a review from our team. We understand that a resume can only showcase so much during the applicant stage, so we've created prompts in the application for you to share more about yourself. If you've made a career transition (or a few!), you’re self taught in a new role, or you have skills/experience you’d like to highlight, we want to hear more about what you could bring to the table. AI in Recruitment 👩🏻‍💻 At Loopio, we leverage  artificial intelligence (AI) technology to enhance our recruitment process. These tools assist with tasks such as resume screening, drafting preliminary job descriptions, generating initial interview questions, transcription and occasionally sourcing prospective candidates. However, AI is never used to make final hiring decisions; our use of AI  serves to support repetitive and administrative tasks in order to streamline our hiring and recruitment workflows. We are committed to the responsible use of AI in our hiring practices, prioritizing both  an improved candidate experience and operational efficiency. Our standardized hiring practices remain focused on reducing biases, with all key hiring decisions  solely made by our team. We continuously review and refine our hiring practices to align with  industry best practices and evolving legal guidelines Loopio is an equal opportunity employer that is deeply committed to building equitable workplaces that are diverse and inclusive. We actively encourage candidates from all backgrounds and lifestyles to consider us as a future employer. Please contact a member of our Talent Experience team ([Upgrade to PRO to see contact]) should you require accommodations at any point during our virtual interview processes.