Senior Software Engineer in Test-L4 at Loopio

TAKE YOUR CAREER TO NEW HEIGHTS WITH LOOPIO! 🚀✨ Loopio is a workplace that unleashes learning & growth opportunities for our Loopers. We provide autonomous, challenging work that allows each employee to master their craft. We attract and retain people who are naturally curious, have grit and are eager to grow and build their careers. At Loopio, we genuinely support each other, because true success comes from working as #oneteam. We are looking for a Senior Software Engineer in Test (L4) who can serve as a technical anchor within the QA team. In this role, you will lead testing efforts for complex enterprise systems, mentor and guide junior engineers, and drive strategic improvements to our automation and testing practices. You will be expected to bring deep expertise in UI automation, API testing, and ideally performance testing, while operating with a high degree of autonomy and cross-team influence. You'll join a dynamic team of Engineers, Product Managers, and Designers to architect and deliver cutting-edge features that power a platform used by some of the world’s leading organisations. At Loopio, we value clean code, continuous improvement, and knowledge sharing. From impacting technical direction to mentoring teammates, you’ll play a key role in scaling our systems and evolving our product. 📌 This role requires close collaboration with teams across Canada, the UK, and India. To accommodate the time zone differences, you will be expected to work from 12 PM to 9 PM IST. 💻 WHAT YOU’LL BE DOING - Lead and define test strategy for complex, high-impact product areas and cross-system integrations. - Architect, develop, and maintain scalable automated test suites for UI and API layers using Playwright. - Own and drive API test automation at scale — covering contract testing, end-to-end integration flows, and data validation. - Evaluate, plan, and execute performance testing to identify bottlenecks, validate SLAs, and ensure system reliability under load. - Mentor and guide L2/L3 QA engineers — conduct code reviews, pair on complex test scenarios, and help the team level up technically. - Champion quality engineering best practices — shift-left testing, test pyramid principles, and continuous testing in CI/CD. - Collaborate with engineering leadership on release readiness, risk assessment, and quality metrics. - Identify gaps in tooling, processes, and coverage, and lead initiatives to address them. ✨WHAT WE'RE LOOKING FOR Must Have - 7–10+ years of overall experience in software quality assurance, with significant depth in test automation. - Minimum 1.5 years of hands-on experience with Playwright for UI test automation. - Strong experience in API testing and automation —building test suites and validating complex integration scenarios. - Experience testing enterprise or SaaS applications with multi-tenant, multi-integration architectures. - Strong ownership mindset — ability to operate independently and drive initiatives from ideation to completion. Good to Have - Experience in performance testing using tools such as Locust, JMeter, k6, or Gatling. - Working knowledge of TypeScript or JavaScript. - Exposure to Cypress or other modern automation frameworks. - Experience with CI/CD pipeline design and optimization (e.g., Jenkins, Harness, GitHub Actions). - Familiarity with test reporting and observability tools (e.g., Allure, Grafana, Datadog). - Contributions to automation framework architecture — page object models, custom fixtures, data-driven patterns, and shared utilities. 📍Where You’ll Work - Loopio is a remote-first workplace because we recognize the advantages of working flexibly. We are HQ’d in Canada, with established hub regions around the world where we hire from. - Our employees (or Loopers, as we call ourselves!) live and work in 🇨🇦 Canada (British Columbia and Ontario), 🇬🇧 London, and 🇮🇳 India (specifically in Gujarat, Maharashtra, and Bengaluru). - Our India/UK hub employees work according to the business hours stated in the job description above. This is intentionally designed to enable our global teams to have overlapping hours for collaboration. - You’ll collaborate with your teams virtually across the UK, India, and North America (we’re just a Zoom call and Slack message away!) with core sync hours and focus time for headsdown work 🙇🏾 during the workday - We encourage asynchronous collaboration to effectively work as a global #OneTeam! Why You’ll ❤️ Working at Loopio - Your manager supports your development by providing ongoing feedback and regular 1-on-1s; we leverage Lattice [Upgrade to PRO to see link] for our 1:1s and performance conversations - You will have the opportunity to elevate 🪄 your craft and the opportunity to explore your creativity with a dedicated professional mastery allowance for more learning support! We encourage experimentation and innovative thinking to drive business impact. - We offer a wide range of health and wellness benefits [Upgrade to PRO to see link] to support your physical and mental well-being, starting day 1️⃣ with Loopio. - We’ll set you up to work remotely with a MacBook laptop 🍏, a monthly phone and internet subsidy, and a work-from-home budget to help get your home office all set up. - You’ll be joining a supportive culture that has thoughtfully built out opportunities for connections in a remote first environment. - Participate in 🎤 townhalls, AMA (Ask-Me-Anything), and quarterly celebrations to celebrate the big wins and milestones as #oneteam! - Our four active Employee Resource Groups [Upgrade to PRO to see link] offer opportunities for employees to learn and connect year-round. - You’ll be a part of an award-winning workplace 🏆with an opportunity to make a big impact on the business. Questioning your qualifications? Read this ‼️ Hi there, we recognize that all too often, potential candidates don’t apply for a position simply because they don’t hit every single criteria included in the job description—particularly members of underrepresented groups.  Whether or not your experience ✅ checks off all the boxes on a job posting, we still encourage you to apply to ensure that your application receives a review from our team. We understand that a resume can only showcase so much during the applicant stage, so we've created prompts in the application for you to share more about yourself. If you've made a career transition (or a few!), you’re self taught in a new role, or you have skills/experience you’d like to highlight, we want to hear more about what you could bring to the table. AI in Recruitment 👩🏻‍💻 At Loopio, we leverage  artificial intelligence (AI) technology to enhance our recruitment process. These tools assist with tasks such as resume screening, drafting preliminary job descriptions, generating initial interview questions, transcription and occasionally sourcing prospective candidates. However, AI is never used to make final hiring decisions; our use of AI  serves to support repetitive and administrative tasks in order to streamline our hiring and recruitment workflows. We are committed to the responsible use of AI in our hiring practices, prioritizing both  an improved candidate experience and operational efficiency. Our standardized hiring practices remain focused on reducing biases, with all key hiring decisions  solely made by our team. We continuously review and refine our hiring practices to align with  industry best practices and evolving legal guidelines AI Usage in Interviews 🤖 The Loopio interview process is designed to help us better understand your professional experiences, as well as your unique perspective and approach to delivery and collaboration. To ensure a fair and accurate assessment, we expect candidates to refrain from using AI-generated content to produce responses to our interview questions during the live interview, as our goal is to evaluate your own knowledge and problem-solving abilities - not those of an AI assistant. If AI-generated responses are identified during the interview, Loopio reserves the right to disqualify candidates from the interview process. For specific roles that include a take-home assignment, our AI Interviewee Policy allows the use of AI for initial support; however, the final submission must be a true reflection of your personal insights, skills and decision-making. Loopio is an equal opportunity employer that is deeply committed to building equitable workplaces that are diverse and inclusive. We actively encourage candidates from all backgrounds and lifestyles to consider us as a future employer. Please contact a member of our Talent Experience team ([Upgrade to PRO to see contact]) should you require accommodations at any point during our virtual interview processes.