Software Engineer in Test (L3)-Hybrid at Loopio

TAKE YOUR CAREER TO NEW HEIGHTS WITH LOOPIO! 🚀✨ Loopio is a workplace that unleashes learning & growth opportunities for our Loopers. We provide autonomous, challenging work that allows each employee to master their craft. We attract and retain people who are naturally curious, have grit and are eager to grow and build their careers. At Loopio, we genuinely support each other, because true success comes from working as #oneteam. We are seeking a Software Engineer in Test (Level 3) who can take ownership of testing efforts for key product areas and contribute meaningfully to both functional and API test automation. You will be a dependable contributor within the QA team, expected to independently plan and execute testing activities, build robust automated test suites, and collaborate cross-functionally to uphold product quality across our enterprise platform. You'll join a dynamic team of Engineers, Product Managers, and Designers to architect and deliver cutting-edge features that power a platform used by some of the world’s leading organisations. At Loopio, we value clean code, continuous improvement, and knowledge sharing. From impacting technical direction to mentoring teammates, you’ll play a key role in scaling our systems and evolving our product. 📌 This role requires close collaboration with teams across Canada, the UK, and India. To accommodate the time zone differences, you will be expected to work from 11 AM to 7:30 PM IST. 💻 WHAT YOU’LL BE DOING - Own end-to-end testing for assigned feature areas, including test planning, execution, automation, and sign-off. - Design, develop, and maintain automated UI test suites using Playwright with a focus on reliability and scalability. - Build and maintain API tests to validate backend services, integrations, and data flows. - Actively participate in requirement reviews and design discussions to identify testability gaps early. - Analyze test results, investigate failures, and work with developers to resolve issues efficiently. - Contribute to the team's automation framework, utilities, and shared libraries. - Assist in defining and refining QA standards, best practices, and test strategies within the team. - Support release cycles with thorough regression testing and risk-based test prioritization. ✨WHAT WE'RE LOOKING FOR Must Have - 4–7 years of overall experience in software quality assurance, with a strong focus on test automation. - Minimum 1 year of hands-on experience with Playwright for UI test automation. - Proven experience in API testing and/or automation (using tools such as Postman, REST Assured, Playwright API testing, or equivalent). - Solid understanding of functional, integration, and regression testing for enterprise applications. - Comfortable working with CI/CD tools and integrating automated tests into build pipelines. - Good understanding of software development lifecycles (Agile/Scrum). - Strong problem-solving skills and the ability to work independently with minimal supervision. Good to Have - Working knowledge of TypeScript / JavaScript. - Prior experience with Cypress or other UI automation frameworks. - Familiarity with performance testing concepts. WHERE YOU’LL WORK 📍 - Loopio is a global company, HQ’d in Canada, that embraces flexible and effective work models. While many of our teams operate remotely, this role is part of a new, strategic product team that will work in a hybrid model to accelerate innovation and foster deep collaboration. - This hybrid role will likely be based in one of our key India hubs: Ahmedabad, with the expectation of working from our co-working space 3 days per week. This approach is intentionally designed to give you the best of both worlds: high-impact, in-person collaboration with your team to drive impactful product initiatives, and the flexibility of focused work-from-home days. - Our employees (or Loopers, as we call ourselves!) live and work in 🇨🇦 Canada (British Columbia and Ontario), 🇬🇧 London, and 🇮🇳 India (specifically in Gujarat, Maharashtra, and Bengaluru). - Our India/UK hub employees work according to business hours stated in the job description above. This is intentionally designed to enable our global teams to have overlapping hours for collaboration. - You’ll collaborate with your immediate team in person and with our global teams virtually across the UK, Canada, and the US (we’re just a Zoom call and Slack message away!), with core sync hours and focus time for headsdown work 🙇🏾 during the workday - We encourage balancing synchronous and asynchronous collaboration to effectively work as a global #OneTeam! WHY YOU’LL ❤️ WORKING AT LOOPIO - Your manager supports your development by providing ongoing feedback and regular 1-on-1s, we leverage Lattice [Upgrade to PRO to see link] for our 1:1s and performance conversations - You will have the opportunity to elevate 🪄 your craft and the opportunity to explore your creativity, with a dedicated professional mastery allowance for more learning support! We encourage experimentation and innovative thinking to drive business impact. - We’ll set you up with a MacBook laptop 🍏, a monthly phone and internet subsidy, and a work-from-home budget to help get your home office all set up for your remote days. - You’ll be joining a supportive culture that offers the best of both worlds: deep connections built in a collaborative office environment and the flexibility of a global, virtual-first company. - Enjoy the camaraderie and energy of a dedicated office space, complete with snacks, beverages, and amenities to fuel your day. Your team will also have a dedicated social budget for welcome lunches and other activities - Participate in 🎤 townhalls, AMA (Ask-Me-Anything), and quarterly celebrations to celebrate the big wins and milestones as #oneteam! - Our four active Employee Resource Groups [Upgrade to PRO to see link] offer opportunities for employees to learn and connect year-round. - You’ll be a part of an award-winning workplace 🏆with an opportunity to make a big impact on the business. Questioning your qualifications? Read this ‼️ Hi there, we recognize that all too often, potential candidates don’t apply for a position simply because they don’t hit every single criteria included in the job description—particularly members of underrepresented groups.  Whether or not your experience ✅ checks off all the boxes on a job posting, we still encourage you to apply to ensure that your application receives a review from our team. We understand that a resume can only showcase so much during the applicant stage, so we've created prompts in the application for you to share more about yourself. If you've made a career transition (or a few!), you’re self taught in a new role, or you have skills/experience you’d like to highlight, we want to hear more about what you could bring to the table. AI in Recruitment 👩🏻‍💻 At Loopio, we leverage  artificial intelligence (AI) technology to enhance our recruitment process. These tools assist with tasks such as resume screening, drafting preliminary job descriptions, generating initial interview questions, transcription and occasionally sourcing prospective candidates. However, AI is never used to make final hiring decisions; our use of AI  serves to support repetitive and administrative tasks in order to streamline our hiring and recruitment workflows. We are committed to the responsible use of AI in our hiring practices, prioritizing both  an improved candidate experience and operational efficiency. Our standardized hiring practices remain focused on reducing biases, with all key hiring decisions  solely made by our team. We continuously review and refine our hiring practices to align with  industry best practices and evolving legal guidelines AI Usage in Interviews 🤖 The Loopio interview process is designed to help us better understand your professional experiences, as well as your unique perspective and approach to delivery and collaboration. To ensure a fair and accurate assessment, we expect candidates to refrain from using AI-generated content to produce responses to our interview questions during the live interview, as our goal is to evaluate your own knowledge and problem-solving abilities - not those of an AI assistant. If AI-generated responses are identified during the interview, Loopio reserves the right to disqualify candidates from the interview process. For specific roles that include a take-home assignment, our AI Interviewee Policy allows the use of AI for initial support; however, the final submission must be a true reflection of your personal insights, skills and decision-making. Loopio is an equal opportunity employer that is deeply committed to building equitable workplaces that are diverse and inclusive. We actively encourage candidates from all backgrounds and lifestyles to consider us as a future employer. Please contact a member of our Talent Experience team ([Upgrade to PRO to see contact]) should you require accommodations at any point during our virtual interview processes.