Senior Behavioral Care Manager VIOP - Pediatric Experience - Full-time (W2) at lyrahealth

About the Role

We are looking for a Senior Behavioral Care Manager to oversee care coordination for members in our Virtual Intensive Outpatient Program. This role ensures seamless treatment experiences from admission through discharge, including screening, clinical outreach, and case management.

Key Responsibilities

• →Conduct clinical outreach to families to provide education about VIOP services
• →Screen and assess prospective members for eligibility in the VIOP
• →Guide families through the admissions process, addressing questions about programming and insurance
• →Coordinate care schedules including group therapy, individual therapy, and psychiatric services
• →Serve as the primary point of contact for members and families, offering regular updates
• →Coordinate external case management needs with schools, PCPs, and community resources
• →Assist with discharge planning and transition to lower levels of care
• →Maintain accurate documentation in the electronic health record
• →Engage in regular staffing meetings with multidisciplinary care team
• →Act as a liaison between families, treatment team, and external providers
• →Collaborate with internal teams to identify and address barriers to care
• →Conduct comprehensive biopsychosocial assessments for members entering VIOP
• →Develop individualized care plans in collaboration with treatment team
• →Support group facilitators by managing member needs during sessions
• →Provide clinical session coverage as needed