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LeadFull-timeRustAWSGitAPI
Salary Range
$76,500 - $103,500 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We're hiring a Technical Lead - Device Quality for our Nigeria office (hybrid/on-site). This role owns the complete technical experience of M-KOPA devices across Nigeria and Ghana, from configuration to customer hands.
Key Responsibilities
- →Design and maintain RFS (Ready for Sale) configuration processes that scale across hundreds of thousands of devices.
- →Conduct technical and commercial testing to catch issues pre-launch and validate real customer journeys.
- →Diagnose and resolve technical escalations from Care Centers through root cause analysis.
- →Train and enable Retail, Operations, and Commercial teams on device configuration and repair processes.
- →Partner cross-functionally to ensure technical excellence drives business outcomes.
Requirements
- ✓Deep Android OS expertise (rooting, flashing, advanced configuration)
- ✓Proven ability to diagnose technical issues systematically and conduct root cause analysis
- ✓Track record training stakeholders on complex technical processes
- ✓Experience with Samsung KNOX, Softlock, or similar device locking platforms (bonus)
