Linux Support Engineer at Mangroup

About Man Group Man Group is a global alternative investment management firm focused on pursuing outperformance for sophisticated clients via our Systematic, Discretionary and Solutions offerings. Powered by talent and advanced technology, our single and multi-manager investment strategies are underpinned by deep research and span public and private markets, across all major asset classes, with a significant focus on alternatives. Man Group takes a partnership approach to working with clients, establishing deep connections and creating tailored solutions to meet their investment goals and those of the millions of retirees and savers they represent. Headquartered in London, we manage $227.6 billion* and operate across multiple offices globally. Man Group plc is listed on the London Stock Exchange under the ticker EMG.LN and is a constituent of the FTSE 250 Index. Further information can be found at www.man.com * As at 31 December 2025 Role Overview The Linux Support Engineer is responsible for the stability, maintenance, and continuous improvement of technology systems within Man Technology. Working across Research, Investment Management, and Operations, the engineer serves as a trusted technical partner - owning issues end-to-end, driving service quality, and collaborating closely with Quants, Traders, Operations Officers, and Engineering teams. This is a shift-based role, currently operating 1:00pm – 10:00pm EEST, with the expectation that shift patterns may evolve over time in line with business needs. Role Responsibilities Support & Operations • Provide 1st and 2nd line support for Linux-based systems (CentOS/Ubuntu), ensuring timely resolution of incidents and service requests • Monitor critical systems proactively, anticipating and resolving issues before they impact users • Own issues from inception to resolution, maintaining clear communication with stakeholders throughout • Triage team and personal queues effectively — acknowledging users, assessing priority, and setting accurate expectations Infrastructure & Engineering • Build and configure new Linux virtual machines using Terraform and Ansible • Support and troubleshoot containerised workloads using Docker and Kubernetes • Administer and support a broad technology stack including Citrix, Vault, Keycloak, Git, and related platforms Stakeholder Management • Act as a trusted partner to research users, Quants, and Traders — managing technical relationships with professionalism and clarity • Escalate complex issues to specialist teams where appropriate, ensuring continuity of service • Collaborate with other tech support teams to develop and improve shared services Service Improvement • Champion ongoing Service Improvement initiatives to raise quality and user satisfaction • Develop longer-term solutions to recurring problems, reducing ticket volume and toil • Promote and adhere to best practices across Man Technology • Ensure all IT services meet defined SLA targets Key Competencies Required • Strong hands-on experience with Linux OS, preferably Ubuntu and/or CentOS • Working knowledge of Docker, Kubernetes, and/or OpenStack • Practical experience with Terraform and/or Ansible • Scripting and automation skills in Python and/or Bash • Strong troubleshooting, documentation, and root cause analysis capabilities • Ability to engage effectively with a wide range of technical and non-technical stakeholders Benefits • Modern office located in the OfficeX campus with easy access to transport and amenities. • Hybrid working model • Competitive compensation package • 25 days holiday allowance • Premium Health insurance • Employee Assistance program • Referral Bonus • Additional days off for long service and volunteering • Multisport card • Opportunities for professional development including internal tech talks • Conference attendance, and engagement with the open-source community. Inclusion, Work-Life Balance and Benefits at Man Group You'll thrive in our working environment that champions equality of opportunity. Your unique perspective will contribute to our success, joining a workplace where inclusion is fundamental and deeply embedded in our culture and values. Through our external and internal initiatives, partnerships and programmes, you'll find opportunities to grow, develop your talents, and help foster an inclusive environment for all across our firm and industry. Learn more at www.man.com/diversity. You'll have opportunities to make a difference through our charitable and global initiatives, while advancing your career through professional development, and with flexible working arrangements available too. Like all our people, you'll receive two annual 'Mankind' days of paid leave for community volunteering. Our comprehensive benefits package includes competitive holiday entitlements, pension/401k, life and long-term disability coverage, group sick pay, enhanced parental leave and long-service leave. Depending on your location, you may also enjoy additional benefits such as private medical coverage, discounted gym membership options and pet insurance. Equal Employment Opportunity Policy Man Group provides equal employment opportunities to all applicants and all employees without regard to race, color, creed, national origin, ancestry, religion, disability, sex, gender identity and expression, marital status, sexual orientation, military or veteran status, age or any other legally protected category or status in accordance with applicable federal, state and local laws. Man Group is a Disability Confident Committed employer; if you require help or information on reasonable adjustments as you apply for roles with us, please contact [Upgrade to PRO to see contact].