Senior Manager, Design & Production at Marcus & Millichap

Founded in 1971, Marcus & Millichap (NYSE: MMI) is a leading commercial real estate brokerage firm focusing exclusively on investment sales, financing, research, and advisory services, with nearly 1,700 investment sales and financing professionals in 80+ offices throughout the United States and Canada.      Our mission is to help our clients create and preserve wealth by providing the best real estate investment sales, financing, research, and advisory services available.    Marcus & Millichap closes more transactions than any other real estate investment brokerage firm in the nation. In 2024, the firm closed 7,836 transactions with a sales volume of approximately $49 billion.  Marcus & Millichap is seeking a skilled and hands-on Senior Manager of Design & Production to lead and contribute to the creative production of property marketing materials across North America. This role is both strategic and executional, balancing day-to-day design work with leadership of a talented team of 15+ onshore and offshore designers who support brokerage professionals nationwide. The ideal candidate is an exceptional designer with strong leadership instincts, capable of managing a high-volume creative environment while maintaining precision, consistency, and brand integrity. You will play a key role in evolving our design systems, mentoring emerging talent, and ensuring every deliverable reflects Marcus & Millichap’s commitment to excellence.   This is a fully remote position. Job Responsibilities • Manage, mentor, and inspire a team of 15+ onshore and offshore graphic designers producing BOVs, OMs, and related property marketing materials. • Actively design and develop high-quality creative templates and materials, setting the visual standard for the broader team. • Provide creative direction and detailed design feedback to ensure accuracy, consistency, and brand alignment. • Balance hands-on design work with oversight of multiple concurrent projects, ensuring deadlines and quality expectations are met. • Oversee QA/QC processes for all creative deliverables, ensuring output meets firmwide standards for accuracy, design quality, and professionalism. • Monitor team bandwidth and project output, reallocating resources as needed to maintain balanced workloads and timely delivery across all accounts. • Foster a collaborative, high-performance environment built on creativity, accountability, and shared growth. • Lead the creation and ongoing enhancement of InDesign and Maxa (Canva-like) templates for agents and teams across the country. • Collaborate with the Creative Director to evolve design standards, improve workflows, and expand the firm’s library of scalable marketing tools. • Troubleshoot and refine templates in collaboration with marketing operations and vendor partners (Buildout, Maxa) to ensure performance and ease of use. • Maintain design consistency across hundreds of marketing materials, balancing efficiency with customization and visual impact. • Work cross-functionally with marketing leadership, creative peers, and property marketing account teams to deliver cohesive, on-brand materials. • Coordinate production schedules across onshore and offshore teams to ensure smooth project delivery across time zones. • Partner with internal stakeholders to identify process improvements and enhance the overall creative output of the department. • Communicate clearly and proactively to manage expectations, timelines, and deliverables Qualifications • 5+ years of progressive experience in production design, with 2+ years in a leadership or management role. • Bachelor’s degree in Graphic Design, Marketing, or a related field (or equivalent experience). • Expert-level proficiency in Adobe InDesign and advanced working knowledge of Maxa or similar templated design platforms. • Strong portfolio showcasing refined layout, typography, and branding execution. • Demonstrated ability to balance hands-on design work with leadership and mentorship responsibilities. • Excellent organizational and communication skills with a strong eye for detail. • Experience managing multi-location or offshore creative teams required. • Prior experience in commercial real estate, financial services, or professional services marketing is a plus. Marcus & Millichap provides equal employment opportunities to all employees and applicants for employment without discrimination with regard to race, religious belief (including dress or grooming practices), color, sex, sex stereotype, pregnancy, childbirth or related medical conditions (including breast feeding), age, national origin, ancestry, sexual orientation, gender identification and expression, transgender status, physical or mental disability, medical condition, genetic characteristics, genetic information, family care, marital status, enrollment in any public assistance program, status as military, a veteran or qualified disabled veteran, status as an unpaid intern or volunteer, or any other classification protected by law. We also prohibit discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. In addition to federal law requirements, Marcus & Millichap complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.