Senior Data Analyst - Commerce at Midihealth

Midihealth

Palo Alto·1d ago

SeniorFull-timeMySQLData ScienceGitData

Salary Range

$104,975 - $142,025 /year

Estimated

This salary is estimated based on similar roles. The actual salary may vary.

About the Role

We are looking for a highly analytical and collaborative Senior Data Analyst to own the data strategy for our commerce and fulfillment operations at Midi Health. This role involves navigating a dual-platform environment, analyzing prescription data on our custom internal system alongside supplement data from our Shopify storefront. You will serve as the vital bridge between our data, operations, marketing, and product teams.

Key Responsibilities

→Analyze Dual-Platform Funnels: Track and optimize the end-to-end patient purchasing journey across our internal Rx platform and our Shopify storefront.
→Drive Renewals & Retention: Build reporting to track Rx medication refills and Shopify supplement subscriptions.
→Optimize Revenue & Margins: Analyze product margins across different business lines and identify data-driven opportunities for cross-selling and up-selling.
→Partner with Data Science: Collaborate with Data Scientists to help build and refine Lifetime Value (LTV) models.
→Support Lifecycle Marketing: Analyze the impact of patient notifications and marketing campaigns on purchasing behavior.
→Enable Store Operations: Work with the fulfillment team to track nationwide pharmacy and store metrics.
→Advise Business Operations: Provide actionable insights to improve patient engagement.
→Inform Product Strategy: Identify drop-offs and bottlenecks in the user journey and recommend features and UX improvements.

Requirements

✓4+ years of data analytics experience, ideally in e-commerce, digital health, or D2C subscription environment.
✓Expert-level SQL and proficiency with BI and data visualization tools.
✓Experience joining data from disparate sources.
✓Strong understanding of e-commerce metrics and supply chain/fulfillment SLAs.
✓Ability to translate complex data into actionable business insights.
✓Exceptional stakeholder management skills.