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SeniorFull-timePythonNode.jsAWS
Salary Range
$26,520 - $35,880 /year
This salary is estimated based on similar roles. The actual salary may vary.
We are seeking an Amazon Connect Engineer with strong expertise in AWS services and hands-on experience implementing Amazon Connect solutions. The ideal candidate will also have solid experience with IBM ODM and backend development using Node.js or Python. This role involves designing, developing, and optimizing contact center workflows, integrating decision services, and ensuring seamless end-to-end delivery.
Responsibilities
• Design, configure, and implement Amazon Connect contact center solutions.
• Build and maintain Contact Flows, routing logic, and Lambda-based backend logic.
• Optimize call flow performance, routing strategies, and customer experience.
• Monitor, troubleshoot, and improve contact center metrics and system reliability.
• Develop, implement, and maintain business rules and decision logic using IBM ODM.
• Collaborate with business teams to model, validate, and test decision tables and rule flows.
• Integrate ODM decision services with AWS workflows and backend systems.
• Manage the complete ODM lifecycle including rule authoring, execution, deployment, and governance.
• Ensure accuracy, consistency, and performance of rule execution in production environments.
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About Miratech1
Miratech1 is a forward-thinking technology company specializing in innovative software solutions and digital transformation services. Operating at the intersection of cutting-edge technology and practical business applications, the company focuses on developing tools that enhance operational efficiency and drive digital integration for its clients. While the specific founding date and location are not explicitly stated, the name "Miratech1" suggests a blend of "miracle" and "technology," hinting at a commitment to delivering exceptional technological outcomes. Miratech1 likely serves a global clientele, leveraging its expertise to bridge the gap between complex technological advancements and real-world business needs. The company's main products and services include custom software development, cloud computing solutions, data analytics platforms, and IT consulting. Key features of their offerings emphasize scalability, security, and user-centric design, ensuring that solutions are not only technologically advanced but also seamlessly integrated into existing business frameworks. Miratech1 targets mid-sized to large enterprises across various industries, including finance, healthcare, and manufacturing, providing tailored solutions that address specific industry challenges. Their approach combines technical expertise with a deep understanding of client objectives to deliver measurable results. Miratech1 has established itself as a trusted partner in the technology sector, recognized for its ability to deliver innovative solutions that align with evolving market demands. The company's unique value proposition lies in its agile methodology and client-focused philosophy, which prioritize rapid deployment and continuous support. By staying at the forefront of technological trends and maintaining a strong emphasis on quality and reliability, Miratech1 has built a reputation for transforming business operations through smart, sustainable technology solutions. Their commitment to excellence positions them as a leader in the digital transformation space.
