Product Manager / Senior PM / Principal PM at Missionlane

Mission Lane is combining the power of data, technology, and exceptional service to pave a clear way forward for millions of people on the path to financial success. By attracting top talent and leveraging cutting-edge technology, we’re enabling people to unlock real financial progress. Sound like a mission you can get behind? We’re looking for mission-driven, collaborative, data-fluent product thinkers to join our Product Team at all levels: Product Manager, Senior PM and Principal PM. The Impact You’ll Make: For many, the financial system is a series of closed doors. At Mission Lane, the Product team builds the keys. We don’t just serve credit profiles; we serve people with stories, challenges, and goals. You’ll drive forward our mission by architecting a credit card product experience that acts as a launchpad for human potential; moving beyond simple credit "access" to create a clear, actionable path to progress. This is a rare moment to join a company at a true inflection point. You won’t be a cog in a machine; you’ll be a primary builder in a maturing organization, owning and executing a roadmap that transforms how we use data and technology to keep Mission Lane credit card customers safe, informed, and moving forward. As a Product Manager at Mission Lane, you will: • Own high-stakes decision systems, translating complex credit policy and data into real-time actions that determine how and when we extend credit. • Design for judgment and scale, ensuring our automated systems and human-in-the-loop processes work in harmony to surface risk without disrupting legitimate customers. • Partner closely with Engineering, Data, and Credit teams to operationalize complex underwriting or payment models that balance business unit economics with customer success. • Leverage SQL and data analytics to break down high-level metrics into the underlying drivers that move the needle for both the company and the consumer. • Act as a collaborative disruptor, iterating rapidly to launch experiments that improve our acquisition "brain" or post-acquisition journeys. • Drive alignment across the organization by crafting clear narratives and roadmaps that show how technical choices lead to better outcomes. • Proactively identify potential friction points across teams and functions, advocating for solutions that prioritize the long-term health of our customer base. Minimum Qualifications: • ~3+ years (PM), ~5+ years (Senior), or ~8+ years (Principal) of product management experience, managing technical products from ideation to rollout. • Technical proficiency and the ability to engage in deep conversations with engineers regarding system architecture, APIs, and data implementations. • Proficiency using SQL to query data, investigate decision logs, and analyze performance funnels. • A proven track record of delivering complex projects in regulated or data-heavy environments. • A structured problem-solving approach and the ability to make independent decisions in ambiguous, high-stakes situations. • Experience defining roadmaps that optimize for both enterprise value and customer well-being. Preferred Qualifications: • Experience in fintech, lending, or payments, particularly in roles involving risk, fraud, or customer lifecycle management. • Experience integrating AI or machine learning models into live products to drive efficiency or better decisioning. • Experience in high-growth environments where the product experience is the primary driver of customer acquisition and retention. Compensation: Annual full-time starting base salary ranges: • PM: $103,000 - $123,000 • Senior: $125,000 - $170,000 • Principal: $172,000 - $186,000 These roles are eligible for additional compensation in the forms of participation in our annual incentive and equity programs. Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role. Mission Lane also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, a monthly wellness stipend, health/ dental/ vision insurance options, disability coverage, paid parental leave, flexible spending account (for childcare and healthcare), life insurance, and a remote-friendly work environment. About Mission Lane: Founded in December 2018, Mission Lane is a purpose-driven fintech company based in the U.S., with headquarters in Richmond, Virginia. It all started with a realization: nearly fifty percent of the adult population in the U.S. doesn’t have access to a clear line of credit. Most traditional credit card companies either overlook or overcharge this group because they have less-than-perfect credit scores or no scores at all. We decided this just wouldn’t do. In partnership with our sponsor banks, we offer credit cards under the Mission Lane brand name, with better, clearer terms, and a more refined customer experience than the alternatives available to people working hard to improve their credit. To date, over four million consumers have chosen Mission Lane, earning high customer ratings on Credit Karma for its market segment and industry leading Net Promoter scores. Mission Lane has cumulatively raised over $600 million of equity from leading investors, including Invus Opportunities, QED Investors, LL Funds, funds affiliated with Oaktree Capital Management, and other leading investors. Our commitment to a workplace built on respect and dignity is guided by our core value of Unity. We believe that everyone plays a vital role in our shared purpose, and we actively cultivate an environment where all individuals have the opportunity to do their best work. By fostering a culture of empathy and collaboration, we create a strong sense of belonging and support for every team member. Mission Lane is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status. Mission Lane provides reasonable accommodations to applicants who need them for medical or religious reasons, as required by law. Applicants can initiate an accommodation request by contacting [Upgrade to PRO to see contact]. Mission Lane is not sponsoring new applicant employment authorization and please, no third-party recruiters. Application Integrity: Our cardholders trust us with their financial well-being, and this trust starts with the integrity of the people on our team. We're looking for team members who share our dedication to transparency and truth. Please verify that the information in your application is accurate and complete. Providing any information to Mission Lane that is not completely truthful at any point during the application or hiring process may result in removal from the hiring process, disqualification from future opportunities, withdrawal of an offer or other sanctions for candidates and, in addition for employees, disciplinary action, up to and including termination of employment.