Systems Administrator at Mks2technologies

MKS2 Technologies, LLC, an award-winning high growth small business, creates innovative and customer-centric technology solutions in the areas of Cyber Security, Instructional Design and Training, Software Engineering and IT Support Services to improve the security and well-being of our clients. Our commitment to excellence and our “Mission First” orientation has resulted in steady growth and an expanding client base across government agencies. We have employees nationwide and for the past three consecutive years were named one of the fastest growing Veteran-owned companies in the nation. Please take a moment to browse through our website and learn more about what it means to serve with MKS2. Systems Administrator Currently seeking a Systems Administrator to join the IT Operations team (IT Ops) supporting a 24x7x365 environment. Pay Rate: $29.80 - $31.25 per hour during the initial six-month contract period. $66,000 - $68,000 upon permanent conversion. Work Location: On-site in Falls Church, VA, with up to two (2) days of telework. Shift: Wed - Mon 10pm-6:30am ET. Work schedules are subject to change, based on the needs and direction of the customer. • The onboarding/transition period requires on-site day shift support Monday – Friday for up to 60 days before resuming the posted shift. Basic Required Qualifications and Skills: • High School Diploma or equivalent required. • At the start date, must possess a valid IAT Level II certification in ACTIVE • In addition, must obtain a computing environment certification (e.g., CySA+) within six months of hire. • When 8140 requirements are implemented on a program/contract, employees will need to conform to 8140 certification standards. • 3+ years of related experience in System Administration and/or IT Operations environment. • Experience with: • ServiceNow ticketing systems • MS Windows Server 2019 • Active Directory administration • Linux and Cisco network systems • Extensive knowledge of: • MS Windows 10 and MS Office • Virtualization, patch management, and network security principles • Physical Requirements of lifting and/or pulling up to 40lbs.; sitting, bending, and standing. Demonstrated ability to exercise independent judgment, prioritize work, and resolve complex issues with minimal supervision. • Excellent organizational and time management skills, with the ability to collaborate effectively and adapt to changing operational needs, with strong problem-solving and decision-making skills, while supporting a fast-paced and ITIL transitional environment. • Excellent communication skills, both verbal and written, to support incoming customer support calls and emails, with the ability to maintain confidentiality and professional decorum. • Please note that pursuant to a government contract, this specific position requires U.S. Citizenship. • All applicants must have an active DoD SECRET clearance day one and before entry on duty. Desired Qualifications and Skills: • Bachelor’s degree in information technology, or a related technical discipline, or the equivalent combination of education, technical certifications or training, and work experience. • Multiple computing certifications in active status. Essential Duties and Responsibilities: This position will include, but is not limited to, the following tasks: • Support a 24x7x365 IT Operations environment, support the team process, and participate in cross-functional teams. • Administer, maintain, and enhance IT infrastructure, including physical and virtual servers, storage, and network systems. • Monitor system performance, resolve incidents, and fulfill service requests using ITSM tools such as ServiceNow, maintain accurate documentation and communication throughout. • Troubleshoot and resolve hardware, software, and network issues across Windows, Linux, and Cisco environments. • Coordinate with external partners for escalated issues beyond program control. • Manage Active Directory and core IT services, including user access, patch management, and system updates. • Implement and maintain cybersecurity controls in compliance with DoD and organizational security standards; conduct audits and security assessments as required. • Develop and maintain disaster recovery and business continuity plans; manage and test backup and recovery procedures. • Create and maintain detailed documentation, system diagrams, and standard operating procedures to ensure operational continuity. • Analyze recurring issues and recommend process or system improvements to enhance efficiency and customer satisfaction. • Provide technical guidance and mentorship to end users and junior IT staff as needed. • Other duties as assigned. Diversity creates a healthier atmosphere: MKS2 Technologies is proud to be an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.