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This role leads the People Analytics and Employee Experience function, ensuring data-driven decision-making and high-impact people initiatives across the organization. The Associate Manager partners with leadership, HR business partners, and operations teams to translate people data into actionable insights while designing seamless, engaging employee journeys that strengthen culture, retention, and organizational effectiveness.
The role balances analytical rigor with human-centered thinking to build a workplace where employees feel supported, heard, and empowered to perform at their best
Key Responsibilities
People Analytics & Insights
• Own and manage the People Analytics roadmap aligned to business priorities
• Develop and maintain HR dashboards covering attrition, engagement, hiring metrics, diversity, performance trends, and workforce planning
• Analyze employee lifecycle data to identify trends, risks, and opportunities for improving retention and engagement
• Partner with leadership to provide data-backed recommendations for strategic workforce decisions
• Drive predictive analytics initiatives to anticipate talent gaps and organizational needs
• Ensure data integrity across HR systems and improve reporting automation
• Present insights through clear dashboards, reports, and storytelling that influence decision-making
Employee Experience & Engagement
• Design and improve the end-to-end employee lifecycle experience from onboarding to exit
• Lead employee listening initiatives such as engagement surveys, pulse surveys, and feedback forums
• Translate employee feedback into actionable programs that improve morale, belonging, and satisfaction
• Partner with internal teams to strengthen culture, inclusion, and communication practices
• Drive initiatives that enhance employee wellbeing, recognition, and workplace flexibility
• Identify moments that matter in the employee journey and improve process touchpoints
HR Programs & Process Excellence
• Use analytics to evaluate effectiveness of HR programs and recommend improvements
• Support performance management processes with data insights and fairness metrics
• Collaborate with Talent Acquisition to improve hiring experience and candidate journey metrics
• Improve policy effectiveness through employee-centric design and feedback loops
• Lead automation and digital HR initiatives to simplify employee interactions
Stakeholder Partnership
• Act as a strategic partner to business leaders on workforce trends and engagement health
• Work closely with HRBPs to design data-backed people interventions
• Enable managers with insights and tools to improve team engagement and performance
• Support leadership reviews with analytics-driven workforce narratives
Success Metrics
• Improvement in employee engagement and experience scores
• Reduction in regretted attrition
• Increased manager effectiveness through people insights
• Adoption of analytics dashboards across leadership teams
• Measurable improvements in key employee lifecycle touchpoints
• Increased HR process efficiency through automation
Ideal Candidate Profile
• 6–8 years of experience in HR Analytics, People Operations, or Employee Experience roles
• Strong analytical skills with experience in dashboards, reporting tools, and data visualization
• Experience running engagement surveys and translating insights into people programs
• Ability to combine quantitative insights with qualitative employee feedback
• Strong stakeholder management and storytelling skills
• Familiarity with HRMS systems and people analytics tools
• High empathy and employee-first mindset with strong business acumen
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About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.