DevOps Manager at Monks

Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers). We are seeking an experienced DevOps Manager to lead and scale our cloud infrastructure, CI/CD pipelines, and site reliability practices. The ideal candidate will manage a team of engineers, own automation and deployment processes, ensure platform reliability and security, and collaborate closely with development, product, and operations teams. Responsibilities • Leadership & Team Management: Lead, mentor, and grow a cross-functional DevOps/Platform engineering team; recruit, set goals, conduct performance reviews, and foster a culture of ownership and continuous improvement. • CI/CD & Release Management: Design, implement, and maintain robust CI/CD pipelines for multiple applications and environments; enforce release standards, rollback strategies, and deployment best practices. • Infrastructure as Code: Define and manage infrastructure using IaC tools (Terraform, CloudFormation, Pulumi); ensure reproducible, versioned environments across development, staging, and production. • Cloud Architecture & Operations: Own cloud platform architecture (AWS, Azure, GCP or hybrid), capacity planning, cost optimization, and operational readiness; drive high availability and scalability. • Automation & Tooling: Automate build, test, deployment, monitoring, and incident response workflows; evaluate and adopt DevOps tooling (Jenkins, GitLab CI, Azure DevOps, CircleCI, GitHub Actions, Copado, Gearset, etc.). • Security & Compliance: Implement security best practices across CI/CD, IaC, and runtime environments; collaborate with security and compliance teams to meet regulatory requirements and conduct regular audits. • Monitoring & SRE Practices: Define SLAs/SLOs, implement observability (metrics, logging, tracing), alerting, and on-call processes; lead post-incident reviews and drive reliability improvements. • Integration & Collaboration: Work with development, QA, and product teams to streamline delivery workflows, improve test automation, and reduce lead time for changes. • Configuration & Release Governance: Maintain version control standards, branching strategies, artifact repositories, and release documentation. • Cost & Vendor Management: Drive cost management strategies for cloud and tooling spend; manage relationships with SaaS and vendor partners. • Documentation & Knowledge Sharing: Maintain runbooks, architecture diagrams, runbooks, and onboarding documentation; promote best practices and training across teams. Qualifications • Education: Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent practical experience). • Experience: 7+ years in DevOps, SRE, or platform engineering roles with 2+ years in a people manager or technical lead role. • Cloud: Deep experience with at least one major cloud provider (AWS, Azure, or GCP) and multi-account/multi-region architectures. • CI/CD & DevOps Tooling: Proven experience designing and operating CI/CD pipelines using tools such as Jenkins, GitLab CI, Azure DevOps, GitHub Actions, CircleCI, Copado, Gearset, or similar. • Infrastructure as Code: Proficiency with Terraform, CloudFormation, or Pulumi. • Containers & Orchestration: Strong experience with Docker and Kubernetes (EKS/AKS/GKE) and related tooling (Helm, Kustomize). • Scripting & Automation: Proficiency in scripting languages (Python, Bash, Go, or similar) for automation. • Monitoring & Observability: Experience with Prometheus, Grafana, ELK/EFK, Datadog, New Relic, or similar stacks. • Security & Compliance: Knowledge of cloud security best practices, IAM, network security, secrets management (Vault, AWS Secrets Manager), and compliance frameworks. • Source Control & Release Practices: Strong Git expertise and experience with branching/merge strategies, code review practices, and artifact management. • Databases & Storage: Familiarity with managed database services, caching, and storage patterns. • Soft Skills: Strong leadership, stakeholder management, and written/verbal communication skills. Ability to translate technical tradeoffs to business outcomes. • Certifications (preferred): AWS/Azure/GCP professional certifications, Kubernetes (CKA/CKAD), Terraform Certification. #LI-SC1 About Monks Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact. Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner. We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.