IT Software Engineer at Monks

Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers). Software Engineer Location: [Fully remote] .Monks Technology Services, part of Media.Monks and S4 Capital, is a global consulting firm mastering AI-powered transformations for the Fortune 100. We combine long-term strategic thinking, deep enterprise experience, and a human-centered approach to help clients transform business processes and dominate their industries. About the Role As a Software Engineer, you’ll build and improve modern engineering systems across application development, deployment automation, infrastructure, and observability. You’ll work in an environment where code, CI/CD pipelines, containerized workloads, Kubernetes deployments, and monitoring are deeply connected, helping ensure systems are reliable, scalable, and fully observable in production. Responsibilities • Design, implement, and maintain CI/CD pipelines using GitHub Actions • Manage repositories using Git best practices, including branching strategies, pull request workflows, and automation • Develop backend services and internal tooling using TypeScript and Python • Containerize applications using Docker and apply containerization best practices • Deploy, operate, and troubleshoot workloads in Kubernetes environments • Implement and maintain cloud infrastructure and services in Microsoft Azure • Establish observability best practices through logs, metrics, and traces • Install, configure, and maintain Datadog agents and integrations • Centralize, manage, and optimize logs using Splunk • Create dashboards and alerts to monitor system health and reliability • Perform incident triage and root cause analysis for production issues • Continuously improve deployment reliability, system performance, and engineering workflows • Collaborate with technical and non-technical stakeholders to support reliable system delivery • Other duties as assigned About You Qualifications & Skills • 3+ years of relevant work experience • Strong experience with CI/CD automation and GitHub Actions • Proficiency with Git, pull requests, branching strategies, and repository management • Experience developing with TypeScript and/or Python • Hands-on experience with Docker and container optimization best practices • Strong working knowledge of Kubernetes, including deployments, services, scaling, and troubleshooting • Experience with Microsoft Azure cloud services • Experience implementing observability solutions using Datadog and Splunk • Knowledge of log management, monitoring strategies, dashboards, and alerting • Comfort using the command line and troubleshooting production systems • Ability to maintain and update technical documentation as systems evolve • High autonomy, ownership, and proactive problem-solving skills • Strong written and verbal communication skills across technical and non-technical audiences • Ability to communicate clearly during incidents and provide consistent team updates • Strong asynchronous collaboration habits, including pull request reviews, issue tracking, and Slack communication #LI-PC1 #LI-Remote About Monks Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact. Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner. We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.