Senior Account Manager, Media at Monks

Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers). Role Summary The Senior Manager is a strategic and leadership-focused professional responsible for managing key client accounts, leading media delivery projects, and driving business growth within the APAC region. They serve as a primary client contact for our key accounts, overseeing the delivery of integrated services, fostering strong relationships with budget holders and internal leads, and leading internal and external teams.The role involves strategic promotion of the media business, proactive leadership, a strong understanding of media investment strategies and continuous improvement initiatives.The Senior Manager acts as a bridge between clients and internal teams, ensuring high-quality execution, financial accountability, and alignment with overall business and media strategies. Role Responsibilities • Client Management & Relationships: Develop and maintain strong external relationships with clients’ operational and senior stakeholders. Lead client meetings, ensuring delivery of value, capturing feedback, and identifying new business opportunities. • Media Delivery & Oversight: Lead the planning, execution, and monitoring of media campaigns and services, ensuring alignment with client expectations and contractual SLAs. Oversee delivery teams, providing guidance and quality assurance. • Product & Service Knowledge: Maintain advanced knowledge of media products (from a technical and strategic lense), services, and platforms. Lead discussions internally and externally about media offerings, ensuring proper delivery and optimizations. • Business Development & Sales Support: Identify revenue opportunities, support pitching efforts, and assist in scoping and contracting processes with a thorough understanding of legal and commercial frameworks. • Strategy Promotion & Leadership: Promote APAC media and business strategies within the team and across client portfolios. Support the adoption of strategic initiatives to enhance client outcomes and operational efficiency. • Financial & Resource Management: Manage budgeting, billing, invoicing, and forecasts. Provide feedback on resource allocation, onboarding of new team members, and project profitability. • Partnerships & Industry Insights: Engage in vendor and technology partner feedback forums, keep certifications current, and surface new business opportunities. Share industry insights and case studies to foster continuous learning. • Team & People Development: Mentor and guide team members, participate in growth conversations, and foster a positive, collaborative team culture. Lead performance reviews and support team motivation. • Research & Industry Knowledge: Dedicate time to ongoing research, share learnings internally and with clients, and incorporate insights into strategic planning. Experience: • Media Experience: 5+ years of experience in media account management, client servicing, or campaign delivery, with progressively increasing responsibility. • Strategic Thinking: Ability to promote and implement media strategies aligned with business goals • Client Management: Strong relationship-building skills with experience managing key accounts and engaging senior stakeholders. • Media Expertise: Deep understanding of media products, platforms, and services, including digital, managed media, advisory solutions, and R&A offerings. • Leadership Skills: Proven ability to collaborate as a leader within small teams or create initiatives and inspire teams. • Project & Delivery Management: Demonstrated ability to oversee complex projects, ensure timeliness, quality, and contractual adherence. • Educational Background: Bachelor's degree or higher in marketing, media, communications, business, or related fields. • Analytical & Market Insight Skills: Strong research skills, industry awareness, and an ability to leverage insights for strategic advantage. • Financial Acumen: Proficient in managing budgets, billing, invoicing, forecasts, and resource allocation. #LI-CX1 About Monks Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact. Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner. We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.