Software Engineer (Platform) at Moonpig

We’re the Moonpig Group – home to Moonpig, Greetz, Red Letter Days and Buyagift – and we’re on a mission to make people feel loved, celebrated and remembered. Whether it’s a card that gets them laughing out loud or a gift that makes their day, we help people stay close, no matter the miles. We’re proud to be leading the online gifting revolution, with brilliant products, clever tech and a whole lot of heart. Our platform makes it easy to create moments that matter – packed with personal touches and delivered with care. We’re not just about selling cards or gifts – we’re here to spread joy, spark smiles and make every celebration feel extra special. And with values that guide how we work and support one another, we’ve built a place where people (and ideas) can truly thrive. If you’re looking to make an impact, bring your spark and be part of something meaningful – we’d love to have you on the team. 🌙🐷 Software Engineer (Platform) |📍London or Manchester – Hybrid | 💰Competitive Salary + Benefits About the Role Join Moonpig as a Software Engineer (Platform) and help shape the core web platform that powers millions of meaningful customer moments. Based in London or Manchester with hybrid working, this role focuses on improving web developer efficiency, platform reliability, and scalable web infrastructure. You’ll work within our Web Enablement team, contributing to a serverless, multi-app React and Next.js platform. From build optimisation to platform tooling, your work will enable teams across Moonpig to move faster, experiment confidently, and deliver high-quality customer experiences. This role is scoped at mid-level, and we’re ideally looking for engineers operating at that level.   Our expectations of our Software Engineers: • Drive Meaningful Developer Impact: Our goal is to enhance the developer experience by prioritising high-value initiatives that remove friction, improve efficiency, and empower teams. We focus on clear planning while remaining adaptable to evolving engineering needs. • High Quality: Collaborate with stakeholders to deliver secure, scalable, maintainable, and high-performance solutions, all while maintaining a fast delivery pace. • Community Mindset: Engage with the engineering community within Moonpig, sharing knowledge and contributing to the continuous improvement of our practices. • Open-Mindedness: Strive for improvement by being open to feedback, giving constructive feedback to others, and being willing to try new ideas. This openness is key to our ongoing success. • Growth: Be actively engaged in your own growth, embracing challenges while feeling supported in your role. Key Responsibilities • Develop and enhance the core web platform and supporting services, including WAF, CDN (CloudFront), and GraphQL API Gateway • Maintain, troubleshoot, and optimise platform reliability, performance, and scalability • Collaborate closely with engineers across teams, providing guidance and technical consultation • Contribute to platform standards and best practices, helping define and evolve what “good” looks like • Support build tooling and workflows, including Turborepo and CI/CD pipelines • Contribute to frontend testing practices and experimentation platforms (e.g. Eppo) • Write clear, useful technical documentation tailored to different audiences About You • Proven experience in a professional web development environment (3+ years) using React and modern web technologies • Strong understanding of TypeScript, React, Next.js, and modern CSS frameworks • Experience working with cloud platforms such as AWS (Lambda, API Gateway, CloudFront, WAF, Route53) • Ability to communicate technical concepts clearly and collaborate across engineering teams • Interest in full-stack development, particularly platform engineering and infrastructure as code (Terraform/OpenTofu) • Familiarity with CI/CD practices and observability tools • Experience contributing to agile teams, including pairing, mobbing, or collaborative delivery approaches Our Tech Environment • TypeScript • React (v18+), Next.js (v15) • Apollo GraphQL • Modern CSS frameworks • AWS (Lambda, API Gateway, CloudFront, WAF, Route53) • Terraform/OpenTofu • GitHub Actions (CI/CD) • Experimentation (A/B/n testing) How We Get There • Agile and Kanban/Scrum ways of working• Strong collaboration through pairing and mobbing• Continuous improvement of platform standards and developer experience• Focus on simplicity, scalability, and reliability• Emphasis on clear communication and shared ownership Our Interview Process: Stage 1: Recruiter Screening Call 15-30mins Stage 2: Take home tech test Stage 3: Pairing interview 60-90mins Stage 4: System design interview 60mins Stage 5: Final culture/team fit interview 30mins Offer! 🎉 Please note: Our interview process may vary depending on the specific role, hiring team availability, or other business needs. We aim to keep candidates informed of any changes throughout the process. What's in it for you? We believe in empowering our team to do their best work. Enjoy: 💰 Competitive Pay & Bonuses: Plus, generous pension plans & staff discounts. 💆🏽 Wellbeing First: Private healthcare (UK), mental health support & dog-friendly offices (London & NL). 🏖️ Flexible Working & Time Off: Generous holidays, hybrid working (1-3 days in office, depending on role/team) & up to 20 days of international working. 📈 Career Growth: Learning allowances, coaching & development programs. Want to know more? Explore our full benefits package: here Check out our podcast, tech blog and product blog to hear more about how we work and what we're building! Our Ways of Working: We trust our colleagues to do what’s right and offer flexibility to support a balance between work and life. At the same time, face-to-face office time is an important and expected part of working at Moonpig Group. We believe regular in-person working supports collaboration, alignment, and effective decision-making. Candidates will have regular and ongoing time working from the office as part of their role, which will be discussed during the recruitment process. Moonpig Group's Commitment to Equality, Diversity, and Inclusivity: At Moonpig Group, we’re all about creating a workplace where everyone feels they truly belong. We celebrate what makes each of us unique, whether that’s our background, how we work best, or what matters most to us. From working parents who need flexible hours to neurodiverse colleagues with specific working styles, we’re here to support our people in ways that work for them. Because when you feel valued and included, you can thrive, and so can we. We’re proud to have a number of employee-led groups driving this forward, including our LGBTQ+, Gender Balance, Neurodiversity and EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) communities, plus our Group-wide EDI committee. These teams help make sure every voice is heard and every idea has a place. We know that diversity fuels creativity, innovation and connection, and that’s why we’ll keep pushing for progress. Together, we’re building a culture where everyone feels safe, supported, and free to be their brilliant, authentic selves. If you have a preferred name, please use it to apply and share your pronouns if you are comfortable to do so😊 - If you have any reasonable adjustment requests throughout the interview process please let us know on your application or speak to the Recruiter.