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Mid LevelFull-time
Salary Range
$34,680 - $46,920 /year
This salary is estimated based on similar roles. The actual salary may vary.
PURPOSE OF THE POSITION – Global Retail Audit & Mystery Shopping Program Manager
Project management and steering of the project team, contact person for the customer. Ensuring agreed deliverables and objectives are met.
DUTIES AND RESPONSIBILITIES
• Leading and supporting the European MSX Audit Team
• Organizing, preparing and participating at weekly reviews 
• Organizing and participating at quarterly reviews with superior management. Agree and check on the content of the review with the Regional Delivery Leader.
• Participating in ad-hoc meeting 
• Conduct and chair regular KPI performance reviews
• Produce and develop analytical reporting, which is clear and concise, and communicate reporting to ensure performance is tracking against KPI’s and targets
• Resolve operational issues quickly and efficiently including performance, personnel, and relationships, support and communications in the market/project
• Ensures that all audits are delivered according to the agreed quality standard and reports meet the highest standards of precision, clarity, and compliance
• Oversee the global Budget and P&L and find ways to optimize profitability in alignment with Delivery Leaders.
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About MSXInternational
MSXInternational is a global leader in the financial services industry, specializing in providing innovative solutions for wealth management, investment advisory, and financial technology. The company operates across multiple continents, leveraging its extensive expertise to serve clients in diverse markets. While the exact founding date and location are not explicitly stated, the name "MSXInternational" suggests a long-standing presence with a focus on international operations, likely originating from a hub in Europe or North America where financial services are highly developed. The company’s mission is to bridge the gap between traditional financial practices and modern technological advancements, ensuring clients receive cutting-edge, yet reliable, financial guidance. MSXInternational offers a comprehensive suite of products and services, including bespoke investment strategies, portfolio management, and digital financial platforms tailored to high-net-worth individuals, institutional investors, and financial intermediaries. Key features of their offerings include advanced risk assessment tools, real-time market analytics, and personalized advisory services that adapt to each client’s unique financial goals. The company targets sophisticated investors who demand transparency, security, and scalability in their financial solutions, ensuring that their wealth grows in alignment with global market trends. By integrating artificial intelligence and machine learning, MSXInternational enhances decision-making processes, providing clients with actionable insights and competitive advantages.
