Vehicle Personalization Field Program Manager at MSXInternational

MSXInternational

Detroit, MI, us·6h ago

Mid LevelFull-timeRust

Salary Range

$51,000 - $69,000 /year

Estimated

This salary is estimated based on similar roles. The actual salary may vary.

About the Role

The Project Manager will lead by getting involved and doing, setting the pace and direction for the team and cross-functional teams. This role requires innovation, experimentation, and excellent collaborative skills.

Key Responsibilities

→Support client relationship management by building strong relationships with clients and acting as their advocate within Ford
→Establish effective communication plans with timely documentation of project status, risks, and solutions
→Develop quarterly project health overviews with accomplishments and lessons learned
→Manage and monitor field team productivity metrics and coach team members
→Strategize, implement, and maintain program initiatives that adhere to the Statement of Work (SOW)
→Develop program assessment protocols for evaluation and improvement
→Maintain and develop organizational standards of satisfaction, quality, and performance
→Predict resources needed to reach objectives and manage resources effectively
→Schedule and facilitate regularly scheduled status meetings, both internal and external
→Interact with functional areas within the Ford organization that impact operations

Requirements

✓Love encouraging others and bringing excitement to new technology
✓Strong interest in technology with agility in learning new products and features
✓Ability to switch between tactical execution and strategic planning
✓Exceptional leadership skills with a proven history of attracting, developing, and motivating others
✓Solid analytical skills with the ability to analyze and interpret data
✓Collaborative team player who works effectively cross-functionally
✓Deep knowledge of industry trends, best practices, software, and tools
✓Understands challenges in accessory marketing, sales, dealer operations, and e-commerce
✓Strong people skills, approachable, good listener, and empathetic
✓Accountable for Ford Vehicle Personalization and accessory performance metrics
✓Strong influence, negotiation, and analytical skills with a passion for accessories
✓Excellent written and verbal communication skills
✓Comfortable working with groups or individuals
✓Embraces diversity and motivates others through challenging situations
✓Ability to develop collaborative relationships and become a trusted partner
✓Strategic vision, analytical skills, bias for action, and ability to influence strategy
✓Target opportunities for improvement and propose long-term training and business advisory solutions