Senior/Staff UX Researcher at N8n

The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we’ve grown into a diverse team of over 220 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve: - Cultivated a community of more than 650,000 active developers and builders - Earned 145k+ GitHub stars, making us one of the world’s Top 40 most popular projects - Been ranked as one of Europe’s most promising privately held SaaS startups (4th in Sifted’s 2025 B2B SaaS Rising 100) - Raised $240m to date, from Sequoia’s first German seed to our recent $180m Series C - bringing us to a $2.5bn valuation That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register [Upgrade to PRO to see link] We’re in a defining moment of an incredible journey. Come and build with us. We're looking for n8n's first UX Researcher, a strategic partner for teams across the company who's excited to build our research practice while tackling the big questions that shape our product's future. 🎯 Your main goal will be to establish n8n's research function and lead strategic work, turning user understanding into a core driver of decisions across the company. To do so, you will build scalable recruitment systems, conduct high-impact research, spread research insights across the organization, and help teams do better research through education and hands-on support. You'll balance thoroughness with speed, applying pragmatic, phased approaches. RESPONSIBILITIES RESEARCH OPERATIONS & INFRASTRUCTURE - You'll build the infrastructure that powers our research practice: automated recruitment systems, a unified participant pool, and a searchable & actionable insights repository that serves teams across the company. - You'll consolidate fragmented user data into a single source of truth, enabling targeted recruitment across segments and tracking participation history. - You'll ensure we do this responsibly, implementing GDPR-compliant processes for consent, privacy, and data deletion. STRATEGIC RESEARCH - You'll define and own the research roadmap in collaboration with product and design leads; from foundational work (personas, JTBD, mindset models) to generative discovery and validation studies that build confidence in product direction. - By triangulating insights from user research, product analytics, market signals, and support, you'll surface patterns and turn them into prioritized actionable recommendations that guide product direction. RESEARCH MENTORSHIP AND EVANGELIZATION - You'll shape how n8n does research: building templates, playbooks, and methodologies that enable teams to move fast and move smart. - You'll mentor cross-functional teams to run their own studies, evangelize research across the company, and champion the voice of the user in every decision. AI & AUTOMATION - You'll use AI and n8n as tools to amplify research impact, while keeping human understanding and ethical practices at the core. - You'll bring genuine curiosity about workflow automation, developing product proficiency over time to deeply understand our technical users. REQUIREMENTS MUST-HAVES ⚡ n8n power user: You are confident in using n8n and leverage it in your daily workflow as a core tool. 🔬 Research expertise: 5-7 years in UX research with strong mixed-methods skills, ideally in B2B or technical environments. Experience with foundational research like personas, jobs-to-be-done, and segmentation. Curious about complex systems and technical workflows. Comfortable working independently and partnering with data teams. 🏗️ ResearchOps builder: Experience building research infrastructure: recruitment, participant databases, community management, and tooling. 🎯 Strategic mindset: Scope needs, build roadmaps, connect research to business outcomes. Experience working with OKRs and prioritization frameworks. 🤝 Mentor & coach: Elevate others' research capabilities with pragmatism and high standards. Experience mentoring senior teams. 🗣️ Communication & influence: Translate findings into narratives that influence teams and leadership alike. Skilled at socializing insights in remote-first environments. 🤖 AI-savvy researcher: Hands-on AI experience across the research lifecycle with a strong ethical perspective. 🛡️ Privacy & compliance: Understanding of GDPR and research ethics with hands-on compliance experience. NICE-TO-HAVES 📈 PLG experience: Background in product-led growth environments where self-serve user journeys are critical. 🌍 Remote research expertise: Experience running research effectively across distributed teams and global user bases. Why join us? At n8n, your work won’t disappear into a slide deck. You’ll lead high-impact design across core product surfaces (shaping AI-powered workflows, enterprise features, growth journeys, or a new marketplace) from discovery to delivery. You’ll join a fast-growing, remote-first company where autonomy, experimentation, and craft matter, partnering closely with PMs and engineers to ship real outcomes to a passionate global community. Sound like a challenge you’re excited to take on? Apply now and help us build the future of automation. n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. We can sponsor visas to Germany; for any other country, you need to have existing right to work. Our company language is English. You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n [Upgrade to PRO to see link] ([Upgrade to PRO to see link] Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. BENEFITS - Competitive compensation 💸 – We offer fair and attractive pay. - Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. - Work/life balance 🏖️ – We work hard but ensure you have time to recharge: - Europe: 30 days of vacation, plus public holidays wherever you are. - US: 20 vacation days, 8 sick days, plus public holidays wherever you are. - Health & wellness 🩺 – - Europe: We provide benefits according to local country norms.* - US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage. - Future planning 💰 – - Europe: We provide pension contributions according to local country norms.* - US: 401(k) retirement plan with a 4% employer match. - Financial security 🛡️ – - Europe: We provide benefits according to local country norms.* - US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. - Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. - A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! - Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description. - Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about. - AI enablement 🤖 – We believe in working smarter—everyone gets an unlimited AI budget to explore and use the best tools to boost productivity and creativity. - Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang. - An ambitious but kind culture 😍 – People love working here—our eNPS for 2024 is 94! * Country-specific details are provided in your contract.