Staff Engineer, CRM Salesforce (Service Cloud) at Nagarro1

REQUIREMENTS: • Total Experience 6+ years • Strong hands-on experience with Salesforce development with service cloud. • Strong experience in Salesforce development Apex Classes & Triggers, Lightning Web Components (LWC), Aura Components, Lightning Pages. • Strong experience in Salesforce.com CRM development and implementation. • Strong hands-on experience in Salesforce platform configuration, customization, and development. • Expertise in Salesforce OOB features including Custom Objects and Fields, Page Layouts, Workflow Rules & Process Builder, Approval Processes, Validation Rules, Custom Tabs, Reports & Dashboards • Strong knowledge of Salesforce Security Model, Roles, Profiles, Permission Sets, Public Groups, Organization-Wide Defaults (OWD), Sharing Rules, Apex Sharing, Sharing Sets • Experience with Flow Builder and process automation. • Experience integrating Salesforce with external systems using REST and SOAP APIs. • Knowledge of Salesforce deployment and CI/CD tools Data Loader, ANT Migration Tool, Workbench, Git, Bitbucket version control • Experience with Salesforce development lifecycle and deployment strategies across sandbox and production environments. • Strong understanding of Salesforce Lightning Design System (SLDS) and development tools (Visual Studio Code). • Excellent communication and stakeholder management skills.RESPONSIBILITIES: • Writing and reviewing great quality code • Collaborate with business stakeholders to gather requirements and perform feasibility analysis of solution approaches • Work closely with business analysts, developers, and architects to design, implement, integrate, and maintain Salesforce CRM solutions • Define solution architecture, technical design, and integration strategy for Salesforce implementations. • Estimate scope, effort, and timelines for development and enhancement activities. • Lead design discussions and provide technical guidance to development teams. • Conduct code reviews and ensure adherence to Salesforce best practices and coding standards. • Design and mentor the team in building scalable and high-quality Salesforce solutions. • Develop and maintain technical documentation including architecture, design documents, and deployment plans. • Coordinate effectively with onshore and offshore teams to ensure smooth delivery of development activities. • Communicate project progress, risks, and dependencies to stakeholders in a timely manner. • Ensure high customer satisfaction by delivering high-quality and timely solutions. • Manage CI/CD pipelines and oversee deployment activities across multiple Salesforce environments (sandbox to production).