Sr. Program Manager at Natera

POSITION SUMMARY: We have an exciting Senior Program Manager opportunity to join the Commercial Data Operations team in Real-world Data. This position provides cross-functional program leadership to launch new products and improve existing ones. The successful candidate will utilize project management tools to drive high level collaboration and coordination with various business functions and cross-teams, track progress, and provide detailed status reports to management. The Senior Program Manager is essential to ensuring teams define and achieve the objectives and goals required to complete projects on time and budget. PRIMARY RESPONSIBILITIES: • Project/Program Management: • Oversee the successful execution and coordination of customer, internal and external deliverables across all clinical domains. • Create, implement, and monitor project plans and task assignments, schedules, work hours, budgets, expenses, and stakeholder participation with external partners. • Create and manage program and project-specific KPIs and provide adequate methods for reporting program and project-specific KPIs to all relevant stakeholders. • Track data project requests and ensure project and deliverables timelines are established and accomplished on time. • Develop project strategies and plans for executing program/department level and specific customer level at the project/program management level. • Ensure timeline receipt and submission of invoices, and the tracking of billable hours across all consultants, stakeholders, and staff. • Create or develop and manage project and project data reports, workflows, documentation, and other projects/program artifacts. • Create and establish workflows and processes for managing applications, data storages, and files containing project, program, and team documentation and reports. • Drive decisions on priority, timelines, work assignments, and project collaterals. • Lead project intake meetings with customers, internal and external, and key team stakeholders to kick-off projects and collect requirements. • Function as the first point of escalation of delays, blockers, and issues to project/data operation timelines. • Create presentations and provide overviews of deliverables and project timelines to various levels of stakeholders and customers, internal and external. • Cross-functional Operations: • Engage with multidisciplinary teams to support the successful implementation and execution of projects, staying abreast of changing requirements, dependencies, timelines, and delays. • Schedule and facilitate project, department, and program cross-functional meetings with all relevant project team members to address issues, resolve problems, provide updates to stakeholders, and reach goals. • Lead, schedule, and maintain recurring touchpoints with cross functional teams. • Coordinate schedules between the commercial data operations key team and customers, internal and external. • Communication and Reporting: • Effectively and efficiently communicate project, department, and program blockers to all appropriate stakeholders. • Provide regular updates and reporting to senior and executive leaders concerning project and commercial data deliverables and updates on the status of key tasks. • Build and maintain ongoing strong working relationships with stakeholders, focus on building effective communication channels. • Conferences and Certifications: Maintenance of all relevant clinical or technical licensures. Attend conferences relevant to role and clinical field. • New Hire Onboarding/Training: Support staff recruitment and onboarding. • Other duties and responsibilities to be performed as assigned QUALIFICATIONS: • Educational Background: Masters degree in health sciences, bioinformatics, or business field related to management, at minimum (could be supplemented with experience). • Project Management Experience: • Minimum of 6-7 years of experience providing project or program management leadership and skills to projects handling clinical data, clinical research, or clinical information. • Minimum of 4-5 experience hosting and leading meetings, project standup ceremonies, coordinating project timelines. • Operations Management Experience: Minimum of 2 years of operations management in start-up and fast-paced environments desired. • Technical Proficiency: Expert with Microsoft Office Suite or Google Suite, creating pivot tables, generating reports, data analysis, JIRA, SmartSheets. Managing multiple calendars and other project management and tracking systems. • Certifications/Industry Expertise: PMP, at minimum, is required. • Communication: Excellent written and verbal communication skills, with the ability to effectively collaborate with clinical and non-clinical teams. • Autonomy: Proven ability to work independently, manage time effectively, prioritize and organize tasks, and meet strict productivity and quality deadlines • General Expertise: • Possess a high level of initiative and self-motivation. • Team player; can navigate supporting highly visible projects and tasks. • In-depth attention to detail and a fast learner. • Responding to shifting priorities and changes. OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: [Upgrade to PRO to see link] Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page