UX Designer, Service Experience at Natera

As part of Natera’s UX Design & Research team, you will work closely and collaboratively with your product and development partners to create outstanding experiences for our internal operations team What you will be doing Design and ship impactful products • Collaborate with your product partners to explore ways to deliver new features while meeting the team’s business objectives • Create workflows, wireframes and high-fidelity designs that capture possible solutions to product requirements • Draw sketches, illustrations and storyboards to represent complementary dimensions of the experience you envision • Conduct User Research to understand both the patients and the providers’ experience and identify friction points and areas of improvement • Support your engineering partners throughout the development lifecycle to ensure a smooth and timely delivery of features Elevate Natera Design Practice • Jointly define the quantitative and qualitative metrics used to assess the quality of design deliverables and guide further iterations • Grow Natera Design System by creating new components • Refine the processes that drive our work to establish Natera Design Team as a reliable and predictable partner to our stakeholders We want to hear from you if you have • 3+ years professional experience in UI/UX Design • A portfolio showcasing 2-3 projects you are particularly proud of • Contributed to and used Design Systems at scale • Experience designing complex enterprise applications • A passion for the design craft that drives you to produce refined deliverables • Collaborated closely with Product Managers and Software Developers throughout the product development lifecycle. • Experience in healthcare or bio-tech - a plus • Conducted User Research with sensitive populations - a plus The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.Remote USA$79,700—$99,600 USDOUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: [Upgrade to PRO to see link] Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page